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Heritage Ford

South Burlington, VT

4.9
1,904 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,904 reviews

May 30, 2018

helpful and honest I have worked with Charlie for many years. He is dedicated to helping the customer. I always have many questions, and Charlie answers them all. He More

by fairfax126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jun 01, 2018 -

Heritage Ford responded

Thank you for your kind words about Charlie and Chad! It's wonderful that you've received such excellent service from them both. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 29, 2018

Great Customer Service Excellent customer service. Seth was very pleasant and really made sure I was taken care of. My appointment was at 0830, I showed up at 0715 in hope More

by MPLuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 29, 2018 -

Heritage Ford responded

Thank you for posting! Glad to learn our service department was so accommodating. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2018

Thank you I will not go anywhere else for car service. At Heritage, I can always count on everything being done and done right the first time! More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
May 29, 2018 -

Heritage Ford responded

Lynn, Glad to hear you've received great service from our team! We appreciate your business. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2018

Friendly service The staff is always friendly and polite when we bring our vehicles in. Great service by the technicians and great customer service.as well! Always don More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 29, 2018 -

Heritage Ford responded

Lisa, Thank you for your very nice review of our service department! It's fantastic that you've received ongoing excellent service from our service staff. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 24, 2018

Great Service Quick efficient and courteous. I appreciate that I can schedule in and wait saving me time. It's always a pleasant and friendly experience. Thank you. More

by Deborah Malgeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Gary Graham
May 25, 2018 -

Heritage Ford responded

Deborah, It's fantastic that you've received such excellent service at Heritage Ford. We appreciate you posting. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 23, 2018

Super Easy I went in on a mission to buy/lease a car. Dylan was sitting right inside the door and immediately approached me and asked how he could help. The en More

by bigswiss802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
May 25, 2018 -

Heritage Ford responded

It's fantastic that enjoyed working with Dylan! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 23, 2018

Friendly service . Actual price for everything was what I was quoted. Shuttle drivers were good drivers and very friendly. Service was performed sooner than I thoug More

by charlietax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 25, 2018 -

Heritage Ford responded

Charlie, Great to hear that you had a positive visit to our service department! Thank you for choosing Heritage Ford. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 22, 2018

Safety recall steering wheel mounting bolts Safety recall on my 2017 Ford Fusion. The replacement of steering bolts went very smoothly. There was hardly any paperwork and the whole process took More

by plv434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
May 25, 2018 -

Heritage Ford responded

Great to hear it! Thank you for taking the time to post. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 22, 2018

Munch bet experience than 20 years ago. Gary and the mechanic did a great job of fixing the loud wheel bearing noise and doing an tune up. Vehicles sounds and drives like a me car for having More

by Explorer 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
May 25, 2018 -

Heritage Ford responded

Thank you for posting! It's wonderful to learn that Gary and our service team were so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2018

Maintenance Gary Graham always gets our trucks serviced and back out on the road working in a minimal amount of time. Thanks Gary for making it easy! More

by Restor8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
May 21, 2018 -

Heritage Ford responded

Thank you for posting! It's excellent that you have received consistently top notch service from Gary and Heritage Ford. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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