Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Ford
South Burlington, VT
1,938 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,938 reviews
January 14, 2018
Excellent Quality work done in a timely manner. Always friendly and competent people in every department. The drive through lane on a rainy day was wonderful. Quality work done in a timely manner. Always friendly and competent people in every department. The drive through lane on a rainy day was wonderful. More
by Lynn
Employees Worked With
Gary Graham
January 13, 2018
Great experience! Dylan was great to work with. I never felt pressured or deceived. Dylan was knowledgeable of the F250 I purchased and made sure it would suit my nee Dylan was great to work with. I never felt pressured or deceived. Dylan was knowledgeable of the F250 I purchased and made sure it would suit my needs before purchasing it, thank you! More
by Steve C
Employees Worked With
Dylan Krause
January 13, 2018
Excellent customer service. The service was excellent and really took consideration for my needs while I,went to,get movies. Nice to know I can count on Heritage. The service was excellent and really took consideration for my needs while I,went to,get movies. Nice to know I can count on Heritage. More
by Mary Jane McMahon
Employees Worked With
Shawn Clifford
January 10, 2018
Quick and excellent service I showed up about 20 minutes late for my appointment and they still got me checked in quickly. In addition the inspection was done for free. I showed up about 20 minutes late for my appointment and they still got me checked in quickly. In addition the inspection was done for free. More
by Postofficebuddy
Employees Worked With
Shawn Clifford
January 08, 2018
quick and painless! Great job, did all I asked and more! On time and very friendly....clean service area and nice and warm on a -20 day! Thank you Heritage.... Great job, did all I asked and more! On time and very friendly....clean service area and nice and warm on a -20 day! Thank you Heritage.... More
by Merrill
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau, Katie Smith
January 07, 2018
Used car purchase experience I went in seeking a used vehicle with a limited budget. I was able to find the vehicle to fit my needs and was treated with the utmost professionalis I went in seeking a used vehicle with a limited budget. I was able to find the vehicle to fit my needs and was treated with the utmost professionalism and respect, as always has been the experience at Heritage Ford, and Bill is certainly no exception! More
by Bobbie D Hunt
Employees Worked With
January 05, 2018
Satisfactory Just a good experience. Staff was responsive polite and attentive. Even had the opportunity to speak with the technician that made the repair to the v Just a good experience. Staff was responsive polite and attentive. Even had the opportunity to speak with the technician that made the repair to the vehicle. More
by Scott918
Employees Worked With
Katie Smith
December 31, 2017
Easy and fairly stress free Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and Kevin and Dylan did their utmost to find something I could afford as alternative to buying out my lease, Steve handled my paperwork and got me in and out quickly and with no issues. More
by Sean W
Employees Worked With
Steve Connors, Kevin Dowd, Dylan Krause
December 29, 2017
Thank you This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to lis This was the most enjoyable vehicle purchase that I have made. Kevin is an outstanding person and an outstanding salesperson whom take the time to listen and then works to help howver that he can. More
by Whitneynorth
Employees Worked With
Chad Tobin, Larry Lussier, Kevin Dowd
December 28, 2017
Appointment Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done o Made appointment to have two of our trucks body control modules reprogrammed. trucks were done on schedule, we were notified when done and was done on time. More
by Burldpw
Employees Worked With
Katie Smith
