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Heritage Ford
South Burlington, VT
1,743 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,743 reviews
April 14, 2017
Service I go to heritage Ford as I know they keep up with the latest recalls and problems with models that I own and I have always had good service here. I go to heritage Ford as I know they keep up with the latest recalls and problems with models that I own and I have always had good service here. More
by Heritage
Employees Worked With
Shawn Clifford
Helpful April 12, 2017
Above and beyond Charlie Moriarty is a true asset to the Heritage dealership! We have bought numerous vehicles through Charlie and come back because of him. I woul Charlie Moriarty is a true asset to the Heritage dealership! We have bought numerous vehicles through Charlie and come back because of him. I would do six stars if I could. More
by Escape
Employees Worked With
April 08, 2017
Low stress The lease on our current car was up and we had many obstacles that would prevent us from obtaining a new vehicle. Bill and Abby worked their magic and The lease on our current car was up and we had many obstacles that would prevent us from obtaining a new vehicle. Bill and Abby worked their magic and made a stressful situation virtually stress free. Thank you Bill and Abby! More
by Rs2212
Employees Worked With
April 04, 2017
Great service. They put in the hours. Having the obstacles I did, didnt make the process easy but Bill and Abby did not give up on me. I walked away with an amazing Fusion Awd ecoboost th Having the obstacles I did, didnt make the process easy but Bill and Abby did not give up on me. I walked away with an amazing Fusion Awd ecoboost that I absolutely love. They walked me through the steps I would need to take and gave me a sense of confidence about the process. I highly recommend Heritage for friends and family as well as the great team I worked with. Thanks again guys! More
by markshark
April 01, 2017
Very fair Granted I bought a used 2013 F-250 sales stuff excellent five stars , Service department five star , I was very nervous heritage had a bad name but Granted I bought a used 2013 F-250 sales stuff excellent five stars , Service department five star , I was very nervous heritage had a bad name but I do have to say they've come a long long way I will be buying a Nother vehicle from them . More
by LST50
March 31, 2017
New F-150 Everyone I have dealt with so far has been very professional and knowledgable. It's a new vehicle so I have yet to experience your Service Department Everyone I have dealt with so far has been very professional and knowledgable. It's a new vehicle so I have yet to experience your Service Department but I expect no less from them, as well. More
by Rod
March 31, 2017
Very good It's always a pleasure dealing with Gary. He truly cares about customer needs. Gary listens and immediately takes care of the issue. It would be nic It's always a pleasure dealing with Gary. He truly cares about customer needs. Gary listens and immediately takes care of the issue. It would be nice if more people were like Gary. More
by Kathy
March 25, 2017
Bill is the best! My wife and I recently had the pleasure of having Bill Labonte help us purchase a used F-250 pickup truck. We had a vehicle we were trading in, and we My wife and I recently had the pleasure of having Bill Labonte help us purchase a used F-250 pickup truck. We had a vehicle we were trading in, and we had a narrow window of time to make it all happen. We informed Bill of our tight schedule and he was able to make it all happen. His friendly and professional approach made an enjoyable experience out of what could have easily been an ordeal. I would highly recommend Bill to anyone looking for a new or used vehicle. More
by SteveF250
Employees Worked With
March 18, 2017
Efficient And Very Organized Process Completed In One Day Dylan did a wonderful job in explaining the features of the Ford Fiesta to me. I had noticed this vehicle on line and once connected with him went to Dylan did a wonderful job in explaining the features of the Ford Fiesta to me. I had noticed this vehicle on line and once connected with him went to view in person with his guidance. He is professional, knowledgeable, and always reaches out even after the sale is completed to be sure the customer is satisfied and offers help with any subsequent questions. I highly recommend Dylan and Heritage Ford!! More
by Patricia
Employees Worked With
Dylan Krause
March 17, 2017
Worked hard to make things happen. Bought an F350 with plow Ended up with an F350 instead of F250 due Dylan and the team being competitive and working with me. Both my trucks from Heritage Ford have been grea Ended up with an F350 instead of F250 due Dylan and the team being competitive and working with me. Both my trucks from Heritage Ford have been great so far. Will shop there first when I can. More
by Anytime.towing
Employees Worked With
Dylan Krause
