Back

Heritage Ford

South Burlington, VT

4.9
1,983 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,983 reviews

September 29, 2025

Heritage had the car I wanted, Nathan, in sales, and Celeste in finance, made it almost effortless to purchase. . More

by dpxeiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Heritage Ford responded

Paul, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Bronco, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

September 25, 2025

JD is awesome I just love that he is very knowledgeable about my Ford Explorer. More

by pookies562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Herlihy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

Sep 25, 2025 -

pookies562 responded

🤩

September 25, 2025

Noah was the best salesman I have ever dealt with. He was honest about flaws and continued to ensure my requests be met. The thing I appreciated most about Noah is that he was not your average pushy s More

by Savannaphillips65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Heritage Ford responded

Savanna, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Acadia, and that he was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 17, 2025

Everything was smooth and accommodating. Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through N More

by Jwb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 09, 2025

This dealership did not have a great selection of EVs. I wanted an MME GT, but it was not in stock. Other than that it was a great low pressure situation with Jake Dwinell. More

by jfraties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Heritage Ford responded

Jordy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake to shop for your new Mustang Mach-E, even if the exact vehicle you were looking for happened to be unavailable. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2025

My work schedule is absolutely crazy. Olin worked thru my time issues to help me find the right truck. He was very calm and smooth through all of it to ensure that there were no issues. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that he was able to make sure everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 03, 2025

Excellent support in vehicle search without "high pressure" sales tactic. Genuinely interested in helping me find my best match. Made process fast and simple. Excellent communication. Highly recom More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Heritage Ford responded

Erica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 02, 2025

My boyfriend had called and talked to Jake ahead of time. He had a vehicle ready on site when we arrived for us to test drive. He made the whole experience pleasant and seamless for us. We would recommend hi More

by lianelafoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

lianelafoe responded

Edited to include Celeste also was quite lovely to deal with thank you both.

September 02, 2025

The dealership was clean, organized and in a convenient location. Everyone was welcoming and courteous. Nathan was very responsive and helpful. He patiently helped us process through what we were looking f More

by Annemmel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Heritage Ford responded

Anne, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 20, 2025

Nathan is a great salesman, who made this process very easy and smooth. Very communicative and informative. He was great to get to know and very transparent about the cost and process. He didn’t pressure More

by acurrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whichever manager worked with Nathan today. I didn’t get his name.
Aug 21, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Ford, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!