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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

November 29, 2020

The service team made it really easy to drop my vehicle off, they keep me in the loop of how my vehicle was doing and promptly called me when it was completed More

by Vttireboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Nov 30, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our staff, and that they were able to ensure that your appointment went smoothly! We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

November 28, 2020

Nikki was great to work with and very easy to talk to. She has a lot of knowledge of the product she’s selling and all of the incentives available. She’s also very easy to contact and returns messages v More

by Loghomeman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford, Nikki Louison
Nov 30, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nikki and our staff to shop for your new Ford, and they were able to make sure bringing it home was a smooth and enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

November 27, 2020

Areg made buying a used car a good experience for me. He was very knowledgeable and guided me through the process efficiently. Most importantly he followed up to correct a minor issue that was noticed after More

by GR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Nov 30, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Areg to shop for your new Ford, and that he was able to ensure a smooth and enjoyable experience for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

November 26, 2020

Had an awesome experience at Heritage Ford! Bill Labonte was perfect to work with, a real pro on every level. They gave me a nice price, then included all the rebates and offers I qualified for. In additi More

by Scott A
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our staff, and they they were able help you find the perfect new Transit. We hope you enjoy all the new features! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Transit!

November 23, 2020

I had an excellent experience with Nikki. She is thoughful, knowledgable, highly responsive, and very caring for her customers. She also asisted me in getting a refund from the service department fo More

by rbombard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Louison
Nov 24, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nikki, and that she continues to be of assistance to you! We look forward to seeing you gain for your next scheduled maintenance visit, Until then, safe travels!

November 19, 2020

Jake helped us make sure we got the truck we needed. He was real easy to deal with and responsive. I would definitely work with him again. More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Heritage Ford responded

Tim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that he was able to help you find the perfect truck! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

November 19, 2020

Bill is THE MOST pleasant and capable salesperson, regardless of auto industry or not, that I have ever dealt with. I felt valued as a customer from start to finish. Every step of the process was More

by pkennedyvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our staff to shop for your new Ford, and that they were able to help you find just the one you were looking for! We look forward to seeing you in the service department for your first scheduled maintenance visit with your new truck, Until then, safe travels!

November 18, 2020

Nikki was great to work with! She hunted until she found the new truck I wanted, she helped me with all my questions, on a weekend. While I was hunting with my son, how easy is that! She pulled me away from More

by davidcavoretto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Louison
Nov 19, 2020 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback, and welcome to The H-Team! We are so glad to hear that you enjoyed working with Nikki to shop for your new Ford, and that she was able to help you find the perfect truck! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

November 17, 2020

Knowledge about their lineup. Very friendly and helpful on a busy day. I was able to look over many options and trims of the type of truck I was interested in. More

by neil.a.solis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Maes, Nikki Louison
Nov 18, 2020 -

Heritage Ford responded

Neil, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Nikki and Jason, and that they were able to help you find the perfect new truck! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

November 17, 2020

Areg was incredible to work with. Patient, kind and confident. I appreciate the time he took to help me find a used work van. Will use him again for sure! More

by cindyc22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Nov 18, 2020 -

Heritage Ford responded

Cindy, Thank you for taking the time to share your feedback, and for the kind words for Areg! We are so glad to hear that you enjoyed working with him to shop for your new van. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new van!

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