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Heritage Ford
South Burlington, VT
1,939 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,939 reviews
December 20, 2020
Overall had the best experience! They were all super helpful and friendly. It was nice to walk into the place and not feel as if I needed to leave right then and there with a car. I went in looking helpful and friendly. It was nice to walk into the place and not feel as if I needed to leave right then and there with a car. I went in looking for something that’s safer for my son and I and I sure did drive away with just that! Bill was amazing. He really listened to my concerns and questions about everything. This was my first time buying a car from a dealership and will NOT be my last time buying a car from Heritage Ford. :) Also the lady in the financial department (forgot her name sorry) was willing working hard to allow all the numbers to come out correctly so that I was still in budget and would not be able to afford the car! Which was a huge huge help. Thanks so much! More
by Marissabyrd67
December 19, 2020
I had a fantastic experience buying my vehicle from Heritage Ford. Areg is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel th Heritage Ford. Areg is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Areg & Abby at Heritage Ford if you're in the market for a new or slightly used vehicle. More
by gfoss
Employees Worked With
Abigail Heck, Areg Muradian
December 08, 2020
Easy scheduling, promptly got us in, noticed we needed an Inspection update and did it at no cost to us. Explained maintenance requirements and automatic alerts. Thank you Inspection update and did it at no cost to us. Explained maintenance requirements and automatic alerts. Thank you More
by Autosue
Employees Worked With
Mike LeClerc
December 08, 2020
Give this man a raise! Areg has continued to be extremely helpful this boy knows his stuff. Over all a good experience buying my superduty. helpful this boy knows his stuff. Over all a good experience buying my superduty. More
by Tylerpotwin
Employees Worked With
Abigail Heck, Gary Graham, Areg Muradian
December 03, 2020
This is my third vehicle through Heritage Ford. Charlie has worked with me on every vehicle 1 Fusion and 2 F-150’s. Charlie has always helped me with finding the vehicle I want and need and has made me fe has worked with me on every vehicle 1 Fusion and 2 F-150’s. Charlie has always helped me with finding the vehicle I want and need and has made me feel comfortable and happy with my final decision. Thank you Charlie Moriarty and Heritage Ford More
by Ford
Employees Worked With
December 02, 2020
Very awesome and quick. They replaced wipers and they are very friendly and helpful when you have questions. Definitely would recommend to friends and family. very friendly and helpful when you have questions. Definitely would recommend to friends and family. More
by lynn.zeno
Employees Worked With
Shawn Clifford
November 30, 2020
They are friendly, accommodating and helpful, Nikki and Abigail did a good job.and a great service, I will recommend the Heritage Ford to my friends. Abigail did a good job.and a great service, I will recommend the Heritage Ford to my friends. More
by josyherrera
Employees Worked With
Abigail Heck, Nikki Louison
November 30, 2020
I had an excellent experience buying my new F150 work truck from Hertiage Ford. Nikki, Marc and Abby did a great job guiding me through the process of getting my first New truck, taking both my trade ins truck from Hertiage Ford. Nikki, Marc and Abby did a great job guiding me through the process of getting my first New truck, taking both my trade ins, and making me a great deal on a great truck to suit my needs as a local contractor. I hope to purchase more Ford trucks from them, and the rest of the H Team, in the future as my business grows. More
by Matt Plude
November 30, 2020
Jake was great to work with. Very attentive to my questions. We had a couple of things that needed addressing once I had the truck and Jake was on it. Thanks Jake! questions. We had a couple of things that needed addressing once I had the truck and Jake was on it. Thanks Jake! More
by kevinrlarose
Employees Worked With
November 29, 2020
Nikki-Louison is Helpful, friendly and accommodating. She’s the one who reached out for me that the Heritage Ford has a good offer this year until January. So i text her back. then I set an appointment She’s the one who reached out for me that the Heritage Ford has a good offer this year until January. So i text her back. then I set an appointment with her. And there! I never reget that day. That was a great day. I got my Ford Escape! Yay.😊❤️ More
by josyherrera
Employees Worked With
Nikki Louison
