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Heritage GMC Buick
Rockwall, TX
715 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 715 reviews
September 21, 2025
Very good customer service, the guy I work with Doug helped me all the way through i context him any time of the day he replied was there to help. Very happy with my 2025 GMC Sierra SLT helped me all the way through i context him any time of the day he replied was there to help. Very happy with my 2025 GMC Sierra SLT More
by Marcus
Employees Worked With
September 19, 2025
Not a long wait; Very courteous agent and very patient; I would have loved a complimentary car wash or at least window wash. I am all about service perks. Still great experience. I would have loved a complimentary car wash or at least window wash. I am all about service perks. Still great experience. More
by VONNAM
Verified CustomerEmployees Worked With
September 18, 2025
Justin Mummy - excellent Service Dept. Manager - excellent I really appreciate the people providing service for my truck. Super friendly, efficient and easy to schedule appointments. Kudo Manager - excellent I really appreciate the people providing service for my truck. Super friendly, efficient and easy to schedule appointments. Kudos to the mechanic providing the service. Thank you all. Tim Tumulty More
by TTUMULTY77
Employees Worked With
September 18, 2025
Our experience with Heritage GMC Buick was excellent! As soon as we walked in the door someone greeted us and directed us to Doug Hogue. We went in for a trade in and he was very helpful throughout the w As soon as we walked in the door someone greeted us and directed us to Doug Hogue. We went in for a trade in and he was very helpful throughout the whole process. He took the time to answer my questions and went above and beyond when it came to explaining our new GMC Acadia features. We truly felt like valued customers and would highly recommend this dealership and Mr. Doug Hogue. More
by angel.charity
Employees Worked With
September 12, 2025
Never have I seen a worst service dept in my 50 years of owning a truck.Sam Macabaddad was my service rep. my truck was there 3 days never got a call I called 4 times never got a call make had to go get my owning a truck.Sam Macabaddad was my service rep. my truck was there 3 days never got a call I called 4 times never got a call make had to go get my truck an take it somewhere else.sam has no people skills needs to be in the back washing cars.I WILL NEVER BUY A TRUCK HERE AGAIN BECAUSE OF THE SERVICE DEPT More
by teresamcguffey2
Employees Worked With
September 11, 2025
Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes Guys jumped right on it was done in about 30 minutes More
by Gary.tanksley
Employees Worked With
September 10, 2025
This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in the back washing cars More
by teresamcguffey2
Employees Worked With
September 10, 2025
Outstanding turn around - went in for oil change/tire rotation. Service Adviser was courteous and attentive. Fastest in & out I have experienced in a long time. Making appointment was easy. rotation. Service Adviser was courteous and attentive. Fastest in & out I have experienced in a long time. Making appointment was easy. More
by lestucker0
Employees Worked With
Can’t remember
August 22, 2025
I arrived on time and the Service Dept immediately received my Sierra for service. Everything went smoothly and I was on my way in less than and hour and a half. received my Sierra for service. Everything went smoothly and I was on my way in less than and hour and a half. More
by fmohle
Employees Worked With
Justin, Nathan
