Heritage GMC Buick

If you want rude, condescending sales staff and poor management, then Katie Stovall or Shawn Waara are the people for you................... To keep it short, I genuinely felt angry and all together wo management, then Katie Stovall or Shawn Waara are the people for you................... To keep it short, I genuinely felt angry and all together worse off after dealing with them! DO YOURSELF A FAVOR…….. GO SOMEWHERE ELSE! They will put some rubbish in here about making it right! It a bunch of garbage, I have yet to have any manager reach out to try to help or make it right. I guess you know the saying," Garbage in, garbage out!!" More

I arrived on time and the Service Dept immediately received my Sierra for service. Everything went smoothly and I was on my way in less than and hour and a half. received my Sierra for service. Everything went smoothly and I was on my way in less than and hour and a half. More

I checked on Heritage's web site and saw a blue 2025 Envision Avenir, called their office and they transferred me to Doug Hogue. I told Doug I wanted that blue Avenir and was heading his way. Thirty min Envision Avenir, called their office and they transferred me to Doug Hogue. I told Doug I wanted that blue Avenir and was heading his way. Thirty minutes later I arrived, the car was at the front door and process began. Everyone there were very friendly and was a comfortable situation. Doug started the process, then went to Joshua in finance, signed the paperwork and then finished with Doug with a thorough discussion inside the car going through the screens, buttons and all. Great time. More

Easy process, fast and no hassle. They even picked up my new truck to get a ding fixed and gave me a loaner. Highly recommend this team. They even picked up my new truck to get a ding fixed and gave me a loaner. Highly recommend this team. More

Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

These guys were great. My first truck didn't work out but they quickly found another suitable vehicle and got me into my dream truck. My salesman Shawn definitely went abov My first truck didn't work out but they quickly found another suitable vehicle and got me into my dream truck. My salesman Shawn definitely went above and beyond. More

Brad was a great help. Listened to what I was looking for. Sale was.straight forward. I will go see Brad for my next vehicle. Listened to what I was looking for. Sale was.straight forward. I will go see Brad for my next vehicle. More

Justin was great! He remembered me from making my reservation and said he’d call me when my Yukon was ready. He called about an hour later and was very courteous and He remembered me from making my reservation and said he’d call me when my Yukon was ready. He called about an hour later and was very courteous and professional! More

Marco was the best part of the experience! Very responsive, very professional and was not pushy at all. He located me a vehicle I was struggling to find and had it delivered to his lot within Very responsive, very professional and was not pushy at all. He located me a vehicle I was struggling to find and had it delivered to his lot within a couple days. Great price and great service! Will deal with again for sure More

Everyone was pleasant to deal with and worked with me to get the vehicle I wanted. I am thankful for everyone there. get the vehicle I wanted. I am thankful for everyone there. More