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Heritage GMC Buick
Rockwall, TX
676 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 676 reviews
August 04, 2024
I would recommend Shawn to any of my friends and family. He was super helpful, responsive and a man of his word with integrity He was super helpful, responsive and a man of his word with integrity More
by capconinc
Verified CustomerEmployees Worked With
August 04, 2024
Service was courteous and timely. I appreciated the progress update from Marcus while I was waiting I appreciated the progress update from Marcus while I was waiting More
by dthrogmorton
Employees Worked With
August 01, 2024
I appreciate that I was in and out in under an hour. I owned a Genesis prior and they really cater and wash your vehicle…. I missed that touch! I owned a Genesis prior and they really cater and wash your vehicle…. I missed that touch! More
by paigeburd
Employees Worked With
July 31, 2024
Excellent Dealership, I come back time after time. Treat you like your the only customer they have. Treat you like your the only customer they have. More
by ARTFLORESJR
Employees Worked With
July 31, 2024
Extremely friendly and professional. Great buying experience. Will definitely recommend them to friends and family. Great buying experience. Will definitely recommend them to friends and family. More
by bfmelectric
Employees Worked With
July 31, 2024
I love this dealership and I know that they are busy, but they need better communication between the phone screener and the actual service department. I had called stating I Needed someone to diagnose a poss they need better communication between the phone screener and the actual service department. I had called stating I Needed someone to diagnose a possible warranty issue. I was told to bring in my car, drop it off and they'd look at it. When I arrived I was told it was at least a 48 hr wait for diagnostics. I would have liked to have known that info when I called. I also had to request info on a loaner car. If that's a service that's provided, please tell the customer. Overall I love these guys, just a few blips I would have appreciated knowing upfront. More
by amypmouse
Employees Worked With
July 31, 2024
Poor customer service. They are not on time and they don't keep their promise They are not on time and they don't keep their promise More
by NTOTO
Employees Worked With
July 30, 2024
Shawn was great through the whole process. Overall a great buying experience. Recommend to anyone looking for a new vehicle. Overall a great buying experience. Recommend to anyone looking for a new vehicle. More
by Trey3987
Employees Worked With
July 30, 2024
Not use to saying this, but Kyle Neely and Heritage Buick made buying a vehicle enjoyable....No pressure, no hassle and no fast-talking sales pitch. To sum it up, I would have given a 6th or 7th star if poss made buying a vehicle enjoyable....No pressure, no hassle and no fast-talking sales pitch. To sum it up, I would have given a 6th or 7th star if possible. More
by bill
