Heritage GMC Buick

Absolutely Amazing! Shawn Waara is the man! He helped me as much as he could, even buying a used vehicle it has 2 issues with it and he is getting those taken care of for Shawn Waara is the man! He helped me as much as he could, even buying a used vehicle it has 2 issues with it and he is getting those taken care of for me to make sure that I have the truck of my dreams! He also got me in and out as fast as possible from the night I came up there to when I signed the paperwork! HIGHLY HIGHLY HIGHLY recommend him to anyone that is looking for a new or used vehicle at Heritage Buick GMC! Thank you Shawn Waara and Nancy in finance! More

best dealership ever !!!!!! love this place, and all the employees! everyone is so nice and helpful. I would recommend this place to anyone! makes you feel like someone special! love this place, and all the employees! everyone is so nice and helpful. I would recommend this place to anyone! makes you feel like someone special! More

Very pleasant experience Shawn Waara and Katie Stovall are awesome! They made my car buying experience pleasant, smooth and fast. Best expeience I have ever had in a dealershi Shawn Waara and Katie Stovall are awesome! They made my car buying experience pleasant, smooth and fast. Best expeience I have ever had in a dealership. More

Great Experience We drove from NE Louisiana to Heritage Buick GMC in Rockwall, TX, where we met Nic Stevens our salesman, he was very attentive and made us feel at eas We drove from NE Louisiana to Heritage Buick GMC in Rockwall, TX, where we met Nic Stevens our salesman, he was very attentive and made us feel at ease. We could not have been more pleased with our experience at Heritage Buick GMC and would highly recommend this dealership and Nic Stevens. More

Excellent experience and made a life long customer!! I was very impressed with everyone that I deal with at this dealership. I love my vehicle and felt like I was treated with the upmost respect from eve I was very impressed with everyone that I deal with at this dealership. I love my vehicle and felt like I was treated with the upmost respect from everyone that I had interactions with. I will not only be recommending the dealership but I will also recommend Nick Stevens as well. He was a joy to work with and made a stressful situation very easy. Way to go!! More

Best experience ever!!!! Went in to trade my 2011 Acadia for a new 2017 Acadia for my wife. Nick Stevens is the car salesman that help my wife and I out. Nick made the buying Went in to trade my 2011 Acadia for a new 2017 Acadia for my wife. Nick Stevens is the car salesman that help my wife and I out. Nick made the buying experience smooth and a easy transition. Nick made it a win-win situation for the both of us. I can't stress enough that this will be the guy you want to go see when you visit their dealership, and trust me I have bought other GMC from other GMC dealerships in the dfw area and nothing compares to the experience I had from nick and his team. More

AMAZING Shawn - was awesome! He cared about what exactly we were shopping for in a truck and meet all needs;). This is our second vehicle purchased at this Shawn - was awesome! He cared about what exactly we were shopping for in a truck and meet all needs;). This is our second vehicle purchased at this dealership and with Shawn.... excellent customer service!! More

Love working with Heritage Been buying cars at Heritage for 10 years now and I always look forward to working with them. Always fair, never a hassle. They always take great care Been buying cars at Heritage for 10 years now and I always look forward to working with them. Always fair, never a hassle. They always take great care of us. Shawn is always available day or night for anything we ever need. More

Buying a used car Heritage was amazing as always! Shawn helped us find the perfect pre-owned vehicle and Brad made the financing part a breeze! I will definitely be bac Heritage was amazing as always! Shawn helped us find the perfect pre-owned vehicle and Brad made the financing part a breeze! I will definitely be back for my next purchase. More

Best and most hassle-free car buying experience! I would actually give the experience a higher rating, if that was possible, but unfortunately it isn't. Nevertheless, last Saturday I set off on a mis I would actually give the experience a higher rating, if that was possible, but unfortunately it isn't. Nevertheless, last Saturday I set off on a mission to buy my dream truck but it was not going to be easy due to negative equity. Naturally I went to where I purchased my vehicle last year and after 6-7 hours it seemed as if they weren't in the mood to truly help me. I then went to another dealership for additional information and they told me it would be a long shot. That's when I came across Heritage Buick/GMC of Rockwall and inquired online. I made my intentions clear up front and was messaged back by Shawn from their internet department. He took the time to understand my previous bad experiences, my stipulations, and basically went to work on crafting a deal that would appeal to my needs. Then I was contacted by Nancy from their Finance department who assured me, with confidence, that she could get a deal done, in line with my stipulations, with the help of a credit union. The very next morning she called me up with the excellent news and said that my truck would be waiting for me. We made the 45 minute trip to their dealership and immediately were treated with respect, kindness, and ultimately made to feel like family. We got to talking and signing papers and within about an hours time, we were set to go. I then mentioned wanting to eventually get a spray on bedliner and not only did Shawn set me up an appointment for a great deal with a local business but gave me a hassle free rental until the bedliner was done, which was only from one day to the next. This is my 6th vehicle in a little over 5 years and each and every time it's been difficult, but not impossible, to upgrade. However, each of those other times the experience was like pulling teeth because some of the dealerships, and their employees, seem to only about one thing... money. Not to say that I blame them, but it is the lack of that mentality and motivation that sets Heritage apart from ALL of my car buying experiences... so hassle-free and convenient. As long as they keep people like Shawn, Katy (hope I spelled it correctly), Nancy, and Glenn, I see myself being a lifelong Heritage customer. Again, a special thanks and kudos to Shawn and Nancy for making this happen for our family, we greatly appreciate you all! More