Heritage Honda Bel Air

Great We walked in the day after the end of year event and expected to have to either wait or go to multiple dealerships, but 3 hours later we were able to We walked in the day after the end of year event and expected to have to either wait or go to multiple dealerships, but 3 hours later we were able to drive out with our new CRV, which we love. Kevin and Scott helped us and were fantastic! More

Pleasant I have always used heritage Honda. I usually go to jim when i take my car in for service. He guides me through the process and helps me understand I have always used heritage Honda. I usually go to jim when i take my car in for service. He guides me through the process and helps me understand car language, which is foreign to me! Ps a big shout out to Ryan and Don who gave great safe shuttle service!! More

Feeling like I got swindled. Bought a used vehicle in June and had to get the extended warranty. It’s now September and the vehicle needs new brake calipers. Not pads or rotors bu Bought a used vehicle in June and had to get the extended warranty. It’s now September and the vehicle needs new brake calipers. Not pads or rotors but the caliper. Was told this is not a serviceable part so they need to be replaced and that my warranty won’t cover it. So a 800-1000$ job just close to 3 months later. Haven’t even put that many miles on it. Had a great buying expierence but this service issue for sure put a damper on things. More

Pilot c The dealership was outstanding and our salesperson, Nicole was wonderful. They were very honest and fair. We left 100% satisfied! I will recommend to The dealership was outstanding and our salesperson, Nicole was wonderful. They were very honest and fair. We left 100% satisfied! I will recommend to everyone. More

Honda Accord Touring Nichole was great! I have a thirteen year old car and am not used to all the new features. She patiently took me through the auto stopping/sensing fu Nichole was great! I have a thirteen year old car and am not used to all the new features. She patiently took me through the auto stopping/sensing function until I was comfortable. Theycame down to the price I was comfortable with. I highly recommend Nichole and Heritage Honda. More

Great salesman and huge help Stan was a huge help with all of my questions and made the car buying experience much easier! Made the process smooth and easy. Everyone at the dealer Stan was a huge help with all of my questions and made the car buying experience much easier! Made the process smooth and easy. Everyone at the dealership was professional and helpful. More

Service is Key Personnel and Management are committed to provide a good service experience. Even though there was some bargaining and dealing, management agree with Personnel and Management are committed to provide a good service experience. Even though there was some bargaining and dealing, management agree with a price we agreed to accept. More

No pressure and excellent friendly experience We were looking to upgrade our family vehicle to a 2018 Honda Pilot. First, and only, stop was Heritage Honda in Fallston. Excellent and friendly atmo We were looking to upgrade our family vehicle to a 2018 Honda Pilot. First, and only, stop was Heritage Honda in Fallston. Excellent and friendly atmosphere and a simple and no pressure buying experience. This is our second vehicle purchased from them, and it will not be our last. More

First Time Honda Buyer Dennis was so accomodating. He was professional, friendly and patient. The dealership was packed, and Dennis still made us feel as though we were th Dennis was so accomodating. He was professional, friendly and patient. The dealership was packed, and Dennis still made us feel as though we were the only customers there. We arrived without an appointment. Working along with Chris Schroeder, we were able to agree on a price and complete the sale. Subsequent to the sale, Dennis has remained 100% accessible, and never fails to answer any questions and/or concerns we may have. Wouldn't hesitate to refer anyone looking for a Honda to Dennis and Heritage. More

"Pleasant Experience" This was our first car buying experience in 14 years and our sales consultant, Chris Donahoo, was so easy to work with that the whole process was actu This was our first car buying experience in 14 years and our sales consultant, Chris Donahoo, was so easy to work with that the whole process was actually a fun and "no pressure" experience. His management team was also very friendly and again, did not pressure us in any way, they were just available to help us in any way possible with finding the right vehicle for our needs. They also had a large selection of vehicles, and Chris was very helpful in explaining to us the differences in each model. I highly recommend Heritage Honda and Chris Donohoo if you are looking for a new Honda! More