Heritage Honda Bel Air

Pleasure having warranty work done Went to this dealership to have suspension work completed that was covered under warranty. From the start the Service Advisor Traci made me feel like Went to this dealership to have suspension work completed that was covered under warranty. From the start the Service Advisor Traci made me feel like my needs were priority. Jay the technician was such a pleasure as he answered all my questions and had me in and out in no time. Eventhough the service I had was covered under warranty, the customer service was top notch. Will return in the future. More

Fast and courteous In an emergency situation, I drove right to the dealership. Jim was very courteous and helpful. He was able to get me in right away. I was vey thankfu In an emergency situation, I drove right to the dealership. Jim was very courteous and helpful. He was able to get me in right away. I was vey thankful. Jim was able to relay to me what needed to be done and give me a time frame. He was spot on. Thank you for getting the car fixed and back on the road. More

Exceptional Dennis was great to work with.I told him what I want and how much I wanted to pay .He kept looking and kept me informed. Today I have the vehicle I Dennis was great to work with.I told him what I want and how much I wanted to pay .He kept looking and kept me informed. Today I have the vehicle I have been looking for, at the right price. More

My best car buying day This was one of my best car buying experiences. When I came in they met me at the door and welcomed me in. Dennis was my salesman, which was very kn This was one of my best car buying experiences. When I came in they met me at the door and welcomed me in. Dennis was my salesman, which was very knowledgeable and very helpful and selecting my new vehicle. Dennis help me select the car that I wanted and made every effort to find exactly what I wanted. Test drive was extremely well. When I settle on the vehicle I want it it was not available on there a lot but they sent to the other dealership and bought the car down to me. They took a lot of extra time and went out of their way to make me very comfortable. The whole sales team was very well mannered and very very helpful . Dennis was certain I was comfortable with the car before we left the lot. I would really recommend Heritage Honda of Bel Air. More

Great customer service Worked with Jim McHugh and he was very helpful from the moment we pulled into the service bay. He kept us in the loop through the entire visit and upd Worked with Jim McHugh and he was very helpful from the moment we pulled into the service bay. He kept us in the loop through the entire visit and updated us with any recommendations resulting from the mult-point inspection. He made suggestions and was upfront regarding costs of any recommendations. We would definitely recommend Heritage Honda Belair to our friends and would like to work with Jim on any future visits. More

Jims the man Jim made my experience painless from explaining what needed to be done to communicating progress throughout the service appointment. Great job Jim, h Jim made my experience painless from explaining what needed to be done to communicating progress throughout the service appointment. Great job Jim, highly recommend! Tim More

Excellent customer service Excellent customer service. I was welcomed, they picked up my car, got it fixed earlier than they told me. I appreciate it all. I felt welcomed Excellent customer service. I was welcomed, they picked up my car, got it fixed earlier than they told me. I appreciate it all. I felt welcomed More

Great service Called to schedule to get a recall issue fixed. Jim, in the service department, was extremely nice and professional. Work was completed when promised. Called to schedule to get a recall issue fixed. Jim, in the service department, was extremely nice and professional. Work was completed when promised. I would use them again. More

Great experience JR Hamilton was a terrific help the entire process and I recommend him to anyone and everyone. Thank you for everything. I will come here for every tr JR Hamilton was a terrific help the entire process and I recommend him to anyone and everyone. Thank you for everything. I will come here for every trade, buy, and/or service. JR made this easy and great. He's the best I've ever had the chance to work with because of two reasons: 1. He tells the truth and never beats around the bush. 2. He will not sell you anything until you prove to him that it will most definitely fit in your budget. 100% guaranteed. More

J R is the best of the best! I do not have enough words for J R. Buying a new car can be stressful but when you go through J R, he makes you feel like a long-time friend. Such a w I do not have enough words for J R. Buying a new car can be stressful but when you go through J R, he makes you feel like a long-time friend. Such a wonderful man with an amazing attitude! Next car we get J R will be who we call! More