Heritage Honda Parkville

Service was very good and service advisor was excellent. I have been dealing with this dealership for over 15 yrs. much has changed in service and it has been very positive. I have been dealing with this dealership for over 15 yrs. much has changed in service and it has been very positive. More

Cesar Castillo was very patient and helped find the car I wanted. When it wasn’t on lot, he went out of his way to get it over to the dealership. He listened and made sure everything was ready for me and tha wanted. When it wasn’t on lot, he went out of his way to get it over to the dealership. He listened and made sure everything was ready for me and that I was happy with my purchase. More

Service was provided quickly and my wait was over much faster than expected! The waiting area was clean and comfortable...enjoyed bottle of water and watched tv. faster than expected! The waiting area was clean and comfortable...enjoyed bottle of water and watched tv. More

The Honda service center has always provided great customer service. Staff are friendly, informative, and trustworthy. Dora Norman was a pleasure to work with on my most recent visit. customer service. Staff are friendly, informative, and trustworthy. Dora Norman was a pleasure to work with on my most recent visit. More

I am grateful to come here at Parkville Honda because they truly do a great job servicing my car and makes me feel good driving my CRV safely . Bill has excellent customer service . Friendly and knows hi they truly do a great job servicing my car and makes me feel good driving my CRV safely . Bill has excellent customer service . Friendly and knows his job well ! More

Worked with Cesar Castillo and he was knowledgeable, personable, and very informative. Would highly recommend working with him and appreciate their efforts in making our lease swift and easy personable, and very informative. Would highly recommend working with him and appreciate their efforts in making our lease swift and easy More

Erin my sales consultant, as well as Brian and Oz the managers very friendly and got things done very quickly. I am most pleased with the fact that I was not here for hours, and they got us done in a sho managers very friendly and got things done very quickly. I am most pleased with the fact that I was not here for hours, and they got us done in a short amount of time. More

Disappointed Heritage Honda Parkville was not able to obtain/provide car we wanted. Fortunately cars.com located the car we were looking for in Fredricksburg VA. We purchased a new 2021 Honda CRV from Po obtain/provide car we wanted. Fortunately cars.com located the car we were looking for in Fredricksburg VA. We purchased a new 2021 Honda CRV from Pohanka Honda of Fredricksburg. They delivered the new car to our house in Baltimore and picked up our trade-in. Pohanka Honda was excellent to work with. More

I'd like to commend the dealership in general, and Erin Natzke and Sam Sarris in particular. Erin spent several hours trying to get me the right car at the right price. She was very courteous, easy to Natzke and Sam Sarris in particular. Erin spent several hours trying to get me the right car at the right price. She was very courteous, easy to work with and quite knowledgeable of the latest features of the car I was interested in. It was a pleasure working with her. Sam likewise put a very positive light on the dealership by working hard to earn my business. He explored every possible avenue in trying to get me the best price, financing and terms. i appreciate his (and his management's) efforts very much. More

Car shopping is never an easy task. Shopping for a car and only having less than a week is the worst. I choose Heritage and met Erin. She is very easy to speak with. She is a great listener. She is very s and only having less than a week is the worst. I choose Heritage and met Erin. She is very easy to speak with. She is a great listener. She is very supportive of meeting my need. If a personal touch is what you are looking for in a Representative, try Erin. She will not disappoint. Toni More