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Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Erin Natzke was a great sales person. She was very friendly, did a great job showing features of two different models I was interested in. I like to do my homework and after returning a week later, sh friendly, did a great job showing features of two different models I was interested in. I like to do my homework and after returning a week later, she was patient and in no way pushy and definitely helped to seal the deal. Oz stepped in to do the numbers, and was able to be creative and help me to get a price that I was very satisfied with. James Lowry was helpful in thoroughly explaining maintenance options and gave me a lot to think about, but was sensitive to what I wanted to pay for. I’m not a fan of the car buying experience, but I have to say the 3 individuals that worked with me, especially Erin made it a very good experience. More
I would like to say how Awesome Erin Natzke is!!!! She was such a HUGE help to me when I was purchasing my car!!!!! I explained what I wanted and she delivered! I got everything I wanted and walked away v was such a HUGE help to me when I was purchasing my car!!!!! I explained what I wanted and she delivered! I got everything I wanted and walked away very happy!!!!! What a wonderful and easy experience with Erin!!!! I highly recommend her and will definitely buy from her again in the future! More
I had a great experience buying a new Civic from Erin at Heritage Honda in Parkville. The customer service was excellent and I will buy from them again in the future. Heritage Honda in Parkville. The customer service was excellent and I will buy from them again in the future. More
This was my first time buying a vehicle and Erin was very helpful and nice and guided me through the entire process. She was very patient and kind and answered all my questions! helpful and nice and guided me through the entire process. She was very patient and kind and answered all my questions! More
Had a wonderful experience at Heritage Honda Parkville today. Our salesman, Andy Ilko was top notch. He was very personable and didn’t treat us like we were just another sale. Business Manager, Todd Pegle today. Our salesman, Andy Ilko was top notch. He was very personable and didn’t treat us like we were just another sale. Business Manager, Todd Pegler was also a pleasure to work with. More
Friendly costumer service I was in and out, very Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future More
Customer service is beyond amazing. This is the only place I will ever come to for a car and service needs! Not only was I greeted and asked if I needed anything like a bottle of water, they were very p place I will ever come to for a car and service needs! Not only was I greeted and asked if I needed anything like a bottle of water, they were very patient with me and answered and explained every little detail you could imagine about paperwork and my car. More
Very happy with my experience. Dominique was very helpful- listened to my needs and found me the best car. Go see Dominique He will take care if you helpful- listened to my needs and found me the best car. Go see Dominique He will take care if you More
Deanna couldn't have been nicer - personal service for a recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service More
I received an oil change, brake fluid exchange, and an overall check of my vehicle. I don’t have any complaints with the service department. overall check of my vehicle. I don’t have any complaints with the service department. More