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Heritage Honda Parkville
Baltimore, MD
3,303 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,303 reviews
May 13, 2021
Erin was lovely to work with, very clear and patient. She answered all the questions I had and gave me lots of options on a new lease. Thank you for the kindness! answered all the questions I had and gave me lots of options on a new lease. Thank you for the kindness! More
by Joanna Raczynska
May 13, 2021
They chipped my tire and wheel and won’t do nothing about it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them b it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them but they don’t care. I asked to look at the cameras. But no luck. Now I have to call a lawyer to get results. More
by Dana.carter25
May 11, 2021
This was my second vehicle leased through Heritage Honda Parkville and had the same great experience as three years ago : friendly, knowledgeable and professional. I had a specific wish list and they delive Parkville and had the same great experience as three years ago : friendly, knowledgeable and professional. I had a specific wish list and they delivered. Will gladly recommend this dealership to anybody who is looking for a new (or used) vehicle. Thank you ! More
by Gab
Employees Worked With
Michael Wolyn, Terri Thompson, Jonathan Solovey
May 11, 2021
Had a great experience working with Troy. He was very helpful an professional when it came it my needs. I would highly recommend him to anybody. Thanks Troy. helpful an professional when it came it my needs. I would highly recommend him to anybody. Thanks Troy. More
by Kcleroy
Employees Worked With
Troy Smith
May 08, 2021
5 Honda’s later. Polite, professional and great service. Location is also a plus. The Parkville location is always neat and presentable. I’ll be back Location is also a plus. The Parkville location is always neat and presentable. I’ll be back More
by the1tbone
Employees Worked With
Robert Wiggington
May 07, 2021
Very prompt and courteous service. Took care of all the issues I wanted addressed and everything was completed in a timely fashion. Very easy checkout. issues I wanted addressed and everything was completed in a timely fashion. Very easy checkout. More
by t2tango
Employees Worked With
Bill Maurath
May 05, 2021
Great experience once again! Gary and Mark are extremely helpful. I have referred many people to Gary. Everyone has been happy with their purchase. I am on my 4th car with Gary! helpful. I have referred many people to Gary. Everyone has been happy with their purchase. I am on my 4th car with Gary! More
by Craig
May 03, 2021
Salesperson, Cesar Castillo, was helpful and never rushed us. He made us feel extremely comfortable and laid out all of our options. Highly recommend! We will certainly be coming back to work with Cesar in t us. He made us feel extremely comfortable and laid out all of our options. Highly recommend! We will certainly be coming back to work with Cesar in the future. More
by mwcipollone
Employees Worked With
Cesar Castillo
May 01, 2021
heritage has very satisfactorily done three recall services on my honda fit. the customer service reps were courteous and explained the problem and solution each time. services on my honda fit. the customer service reps were courteous and explained the problem and solution each time. More
by herbmerrick
Employees Worked With
rob koski, Edward Jones
