
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I’ve been to a dealership where I had to wait for hours without getting any service. Here at Heritage Honda, one experiences excellent customer care, prompt service and I honestly would buy all my vehicles without getting any service. Here at Heritage Honda, one experiences excellent customer care, prompt service and I honestly would buy all my vehicles from the Parkville location going forward. Lou ensured I got a great car and our interaction felt like I was talking to a friend. More
Erin was very nice and helpful. She allowed me test drive multiple vehicles and made sure I was comfortable with the one I wanted. I would recommend her to anyone that wants to shop at Heritage Honda. I woul multiple vehicles and made sure I was comfortable with the one I wanted. I would recommend her to anyone that wants to shop at Heritage Honda. I would rate her customer service a ten out of ten ! More
Mr. Dallas Ware/Sales Consultant was very attentive to my needs. He is a "good listener" which is MOST IMPORTANT in a Sales situation. He works with his prospect and is very straight forward, honest with his needs. He is a "good listener" which is MOST IMPORTANT in a Sales situation. He works with his prospect and is very straight forward, honest with his response to questions. In closing, I would highly recommend Mr. Ware.to my family or friends. Thank you! Tom Phillips More
Within two days I have all my accessories I installed and I’ve never been given such quick, safe service-met all my expectations and more! I’ve never been given such quick, safe service-met all my expectations and more! More
I was very hesitant at first buying a new car but Mrs. Charlotte took very good care of me . Awesome customer service and very friendly. Charlotte took very good care of me . Awesome customer service and very friendly. More
Noticed a problem with the oil level at 3,646 into my oil change from 7/3. The dip stick showed about an 1 1/4 inches above the max fill line and the oil on the dip stick was black with a strong gas smell wh change from 7/3. The dip stick showed about an 1 1/4 inches above the max fill line and the oil on the dip stick was black with a strong gas smell which I also detected in the car. I immediately drove the car (2019 CRV EXL) to the dealership and they provided a fresh oil change and checked the car over. I need to follow up at the 1,000 mile mark but I will be checking the level myself too. Not what I want to go through with, with a new car, but the dealership techs I dealt with were understanding and seemed genuinely concerned. More
I’ve just bought my second Honda from Heritage Honda Parkville! Every single team member made my this one of the best car buying experiences I’ve had. Honest, caring, Safe and a fair dealership to deal Parkville! Every single team member made my this one of the best car buying experiences I’ve had. Honest, caring, Safe and a fair dealership to deal with. Gary Burlage takes great care of his customers! More
Erin and the other members of the financial team did everything they could to accommodate my needs and get financing for the vehicle. they were courteous, attentive, and appreciative of my business. everything they could to accommodate my needs and get financing for the vehicle. they were courteous, attentive, and appreciative of my business. More
Erin is very nice sales person. She give number one customer service, basically she know what she doing. I know no customer gonna have a complaint from her. She is perfect sales person 😊⭐️⭐️⭐️⭐️⭐️ Fro customer service, basically she know what she doing. I know no customer gonna have a complaint from her. She is perfect sales person 😊⭐️⭐️⭐️⭐️⭐️ From me More