Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Know you want before you close with F & I ! Deal Closers Shopping and choosing a vehicle is easy. Lori Kiser was fine sales rep. very kind and friendly, but i was not happy with my deal closer F & I mgr Ada Shopping and choosing a vehicle is easy. Lori Kiser was fine sales rep. very kind and friendly, but i was not happy with my deal closer F & I mgr Adam Barnes. Add-ons and warranty pkgs were very expensive and not well explained. Honda care pkg prices are outrageous. Keep in mind you don't have to buy this from them at the time. You can buy them online much less expensive later. He would increase your car payment by $50-150 per month if you are ignorant. Beware before you agree or accept anything extra in your deal. My trade-in was fair, Keith O'Connor was fair and came up $250.00. My discount off MSRP was a liitle less than i should have gotten based on truecar.com. That was my fault for not getting more off. When I called to talk Adam Barnes F & I Mgr two days after my purchase to cancel Honda Care, he wasn't available. Greg Smith F & I took my call and agreed that Adam Barnes was right and backed him 100%. So I emailed everyone to immediately cancel and refund Honda Care $2,305.00 irregardless. More
Awesome experience with no buffoonery I was prepared for battle when I entered the dealership with my family of 5. I do not like dealerships from many past bad experiences. Once I met Doug I was prepared for battle when I entered the dealership with my family of 5. I do not like dealerships from many past bad experiences. Once I met Doug Daryman and Brent White it was immediately clear this was not a "normal" dealership. No pressure or silly games just a professional and caring experience. Other dealers play the upscale game and ridiculous negotiating tactics to wear you down and waste your day, not with Doug and Brent. They presented the vehicle and discussed all the new features from our 2008, which were incredible, then we discussed price. Overall, this was the best car buying experience and I will send others to Doug and Brent. If you are looking for high pressure salesmen and enjoying playing the back and forth games then good on you but I will buy again from Doug. I tip my hat to you good sir for your outstanding customer service and professionalism. You and the Heritage Honda of Westminster have earned my future business and recommendation. More
Great experience Very helpful, not pushy at all, very friendly and he and his team made sure we came out with the best deal possible! I would highly recommend this tea Very helpful, not pushy at all, very friendly and he and his team made sure we came out with the best deal possible! I would highly recommend this team and this dealership!! More
Keith made sure we were satisfied customers. On our first maintenance after purchasing a used Toyota Camry, Keith took care of an unexpected rear brake replacement as a courtesy. Very much appre On our first maintenance after purchasing a used Toyota Camry, Keith took care of an unexpected rear brake replacement as a courtesy. Very much appreciated! More
Saw the car, loved it and came home with it thanks to doug. I shopped online for a month or so before i found the car i wanted. I made an appt with doug to see it. He was very kind,extremely knowledgeable about I shopped online for a month or so before i found the car i wanted. I made an appt with doug to see it. He was very kind,extremely knowledgeable about hondas and really tried to get me the price i could afford. Finally we reached an agreeable price and i drove the car home! More
Doug has been a pleasure to work with. With Doug's help and persistence, we were able to get the car we WANTED and COULD afford. He went above and beyond helping us. It has been a great car With Doug's help and persistence, we were able to get the car we WANTED and COULD afford. He went above and beyond helping us. It has been a great car and Doug has followed up with us to make sure we have been happy with our purchase. More
It is always a pleasure doing business with Rob! C. My family has purchased many cars from Heritage Honda Westminster. It is the professionalism, customer satisfaction and ease to do business which kee My family has purchased many cars from Heritage Honda Westminster. It is the professionalism, customer satisfaction and ease to do business which keeps bringing us back. Rob Mason is the ultimate professional who truly cares about his customers. I can't recommend him enough if you are in the market to purchase a car! Thanks Rob for all of your EXCELLENT service! More
I knew what I was looking for and Duffy helped me get it! I am very pleased with my used Honda Odyssey that Duffy helped me buy. He was straight forward, efficient, and very kind - and excellent salesman! I am very pleased with my used Honda Odyssey that Duffy helped me buy. He was straight forward, efficient, and very kind - and excellent salesman! More
Alex was a true professional Alex helped my husband and I narrow down the type of vehicle we wanted. Alex was professional and informative while not being pushy. We felt like we Alex helped my husband and I narrow down the type of vehicle we wanted. Alex was professional and informative while not being pushy. We felt like we didn't have to haggle and he provided a fair appraisal for trade in as well as a great sales price for the new Honda Pilot we were looking for. I will not hesitate to recommend Alex to any friends and family that are in the market for a new car. More
3rd vehicle I purchased my 3rd vehicle from Heritage Honda of westminster recently and for the 3rd time Adam was my F&I manager. This time I found a vehicle elsew I purchased my 3rd vehicle from Heritage Honda of westminster recently and for the 3rd time Adam was my F&I manager. This time I found a vehicle elsewhere at a not-so-reputable dealer and of course it was a horrible experience. So, I called Adam and he took care of me in 1 day and I couldn't be happier. He is always honest, fast, and knowledgeable. Let me also add that Elijah was easy to deal with. He was eager to assist, very professional and very helpful with my kids being with me during the purchase. And last but not least, Jeremy in service is outstanding. Both of my vehicles(one not being a Honda) are serviced at Heritage Honda becaue him and his staff. More