Heritage Hyundai Towson

The buying experience with Ibrahim was supremely convenient. Loved their knowledge of the vehicle and help with the trade in. Thank you! convenient. Loved their knowledge of the vehicle and help with the trade in. Thank you! More

Very easy to work with. Transparent with few gimmicks. What they told me when I came about price out the door was accurate. Transparent with few gimmicks. What they told me when I came about price out the door was accurate. More

Meh. It wasn’t really good or bad. Pretty standard experience. Took all day even after I filled out the paperwork ahead of time and emailed it in. Sat the It wasn’t really good or bad. Pretty standard experience. Took all day even after I filled out the paperwork ahead of time and emailed it in. Sat there for an extra 45 minutes while my car was being “detailed”. Still found a granola bar, dog fur, and sticky stuff from the previous owner so I’m not sure what they were doing. Loan person tried to sell me on 10 different things that I didn’t want and I had to be very stern with telling them no, I want you to take that off of there I don’t need a service contract. They tried to sell me some sort of paint protector which I am glad I declined because the cars previous owner had already purchased and was in the paperwork I was given later. At the very end the salesperson decided to go out gas in the car for me. Fine, but I had said 3 days ago I was coming to buy the car and been sitting at your desk staring at you doing nothing and then I didn’t even get a full tank of gas which I thought was bizarre considering the fuss over needing to put gas in it and taking 20 minutes to do so. Had to drive 3 hours round trip to pick up my tags which they refused to mail and nobody told me had been sent to the dealership and they had been sitting there for who knows how long. That being said, I did get the car I wanted at a fair price with a good interest rate and a fair trade in value for my old car. More

Randall was very helpful and knowledgeable about the different options there were. He did his best to make a deal close to my parameters and he came through. different options there were. He did his best to make a deal close to my parameters and he came through. More

This was one of the better experiences, if not THE BEST, in the buying of a dealer in-stock automobile. I've purchased from Norris Ford Baltimore (now defunct), Sheehy Va, Jones Junction Bel air, Bob Bell B in the buying of a dealer in-stock automobile. I've purchased from Norris Ford Baltimore (now defunct), Sheehy Va, Jones Junction Bel air, Bob Bell Baltimore, they are lacking compared to the team I delt with at Heritage Hyundai Towson. Taj, Sean, Jason, Garen, all were knowledgeable and very friendly and easy to work with. I do recommend Heritage for the sales team!! I have not had to experience the service department yet and can not comment on them at this time. More

I’ve now bought 3 or 4 cars at Heritage Hyundai & my experience has been excellent each time.. Jackie deserves full credit for working with my wife (Mary) to find her a car. She loves it!!!! The profe experience has been excellent each time.. Jackie deserves full credit for working with my wife (Mary) to find her a car. She loves it!!!! The professionalism & courtesy shown by everyone at Heritage are why we keep returning when we need a new car. More

Very good followup. Low pressure. Would recommend. Second car I purchased from Stan. Would recommend Low pressure. Would recommend. Second car I purchased from Stan. Would recommend More

Great service, no pressure sales environment. Was pleased with the entire car buying experience from start to finish. Was pleased with the entire car buying experience from start to finish. More

Randall was very helpful in helping me get the Honda Odyssey of my dreams! Answered all my calls, promptly gave us an appointment and it was an amazing deal with my trade in! Odyssey of my dreams! Answered all my calls, promptly gave us an appointment and it was an amazing deal with my trade in! More

This dealership is top notch. Everyone was so friendly. Fergus was especially nice. I went in there pretty much knowing what I wanted test drove the car, as Fergus explained some Everyone was so friendly. Fergus was especially nice. I went in there pretty much knowing what I wanted test drove the car, as Fergus explained some of the features that were revealant while I was driving. I was in and out in no time. Will I go back? Most definitely! After I received the keys Fergus spent more time with me explaining all that new technology and buttons to me. I couldn’t be more pleased with my car, Sante Fe. This is the 4th Hyundai that I have owned. Everyone perfect! More