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Heritage Hyundai Towson

Towson, MD

4.8
3,093 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,093 reviews

April 04, 2022

Great experience. Stan Gabrovaki is an excellent salesman.Very helpful and polite. Informative and answered all questions. Financing was quick and easy.Best experience More

by Bob Hewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corben McClary
Apr 06, 2022 -

Heritage Hyundai Towson responded

Hi Bob, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2022

The person that helped us was Mr. Jackie Coco Sr. he was extremely helpful and helped us to the best of his ability with the information we provided him. Since we were there for a whi More

by Penaadarlisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Hyundai Towson so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 01, 2022

I had a pleasant experience dealing with Jack Coco Sr. - as he was patient, informative and honest throughout the process. I also found the Sales Manager and the people that I met to be friendly and cour More

by xxxxxxx
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Heritage Hyundai Towson responded

Hi, we're happy to hear you had such a positive experience with Jack! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2022

i had an appt. to trade my gv80 for g70, however, upon arrival there was literally no place to park my vehicle. More

by MC
Customer Service
Recommend Dealer
No
Employees Worked With
Greg Lineberry
Apr 07, 2022 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. We sincerely apologize for any inconvenience you experienced at our store. We appreciate your feedback and have shared your comments with our management team in order to improve our parking lot layout in the future. Our Regional Sales Director, Sarah Udelhofen, has attempted to contact you to personally apologize for the situation and address any additional concerns as soon as possible, but has been unsuccessful in connecting with you. To ensure your next experience is consistent with the high standards that match our reputation, please contact Sarah directly at sudelhofen@mileone.com or 443.341.8613. Again, thank you for your time and we hope to hear from you soon.

March 29, 2022

Heritage Hyundai Towson is a great place to buy a motor vehicle. Everyone is very nice and kind especially Stan who was very understanding. The culture of the dealership at Heritage Towson is amazing. More

by Akshay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Varga, Lexi Davidson
Apr 01, 2022 -

Heritage Hyundai Towson responded

Hello Akshay, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2022

Priced at MSRP for the Ioniq 5 when others were marking it up $2500 so they were at least fair on the price. But they forced me to pick up the car within 24 hours or they would refund the deposit and sell More

by rfkite2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Templeton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Davidson
Apr 13, 2022 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. We sincerely apologize for your less than positive experience when you came to purchase your IONIQ 5. Unfortunately due to market demand, vehicles need to be delivered in a timely manner in order to meet manufacturer expectations. Our General Sales Manager, Walter McDonald, would be happy to speak with you to further discuss the situation, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Walt at wmcdonald@mileone.com or 443.846.0801. Again, thank you for your feedback and we truly hope to be able to serve you in the near future.

Apr 13, 2022 -

rfkite2 responded

Thanks for responding- think how just two more days would have worked- not a big impact to the dealership and a 100% satisfied customer.

March 29, 2022

Everyone we encountered at Heritage Hyundai was polite, friendly, helpful, responsive, and informative, but low pressure, throughout the entire leasing process. Definitely a positive experience. More

by Flakarona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Varga
Mar 30, 2022 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Hyundai Towson!

March 29, 2022

This is more about Jack Coco Sr. then the dealership itself, although the team is great, no doubt, But Mr Coco Sr. was fantastic. From the beginning till the closing of the sale. He More

by JP_175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt McDonald
Apr 01, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Everyone at the dealership was friendly and provided great customer service for a great experience. More

by Tara Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Davidson
Apr 01, 2022 -

Heritage Hyundai Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

Ibrahim was so helpful and informative. I wasn't purchasing a new car, but a pre-owned SUV that wasn't a Hyundai so I thought his knowledge as to that vehicle might be limited since it is More

by Flamingo Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim, George Varga
Mar 30, 2022 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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