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Heritage Mazda of Bel Air
Fallston, MD
1,972 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,972 reviews
October 16, 2025
Ken Arment was absolutely amazing! I came in with my sister on a Monday, Ken took care of her purchasing a new car, her first Mazda! We came back on Wednesday and I purchased my 4th ne I came in with my sister on a Monday, Ken took care of her purchasing a new car, her first Mazda! We came back on Wednesday and I purchased my 4th new Mazda! Ken was incredibly knowledgeable, efficient and personable! We both felt like we’ve known Ken for a long time! No pressure, completely trusted him from the moment we met. Ken has been doing this for a long time and he does it expertly! Thank you again Ken! More
by Judycee
October 16, 2025
We had a great buying experience. Chris is a top notch salesman and went above and beyond to make the sale. Chris is a top notch salesman and went above and beyond to make the sale. More
by kenskrocki
October 13, 2025
I had an amazing experience at this dealership. Everyone I interacted with was welcoming, knowledgeable, and friendly. Everyone I interacted with was welcoming, knowledgeable, and friendly. More
by veronicamfg
October 13, 2025
Very kind staff and easy to work with. Everyone very quick to get all paperwork finished and make the experience as easy and fast as possible Everyone very quick to get all paperwork finished and make the experience as easy and fast as possible More
by mmarino710
October 11, 2025
Chaudhry & Ryan were both very friendly, personalable , nice knew what I was looking for and price range nice knew what I was looking for and price range More
by Vanessa Corbin
Employees Worked With
October 04, 2025
I had a fantastic experience working with Ken Arment. From the moment I walked in, he was incredible helpful, attentive, and genuinly focused on helping us. He took the time to answer all our questions, From the moment I walked in, he was incredible helpful, attentive, and genuinly focused on helping us. He took the time to answer all our questions, never rushed us, and made the entire process smooth. His professionalism and friendly attitude really stood out. If you're looking for someone who truly cares about customers, I highly recommend Kenneth Arment. More
by YARYDAV
October 03, 2025
Seemingly Padding Part Costs to Boost Profit. My Warranty Company was charged $572 ($522 after they applied a discount) for Part #KJL1-69-181C. The most expensive I was able to find this part o My Warranty Company was charged $572 ($522 after they applied a discount) for Part #KJL1-69-181C. The most expensive I was able to find this part online from other Mazda Dealers was around $400. This was the reason the Warranty company didn't cover the whole part cost because it was "over MSRP" as per the Service Advisor's own reasoning when I questioned why they didn't cover the whole amount. I've never seen a Dealer pad their own part costs like this. Leaves a real sour taste in mouth to be honest. Beware! More
by raceking920
October 01, 2025
If I could give Ken Arment 100 stars I would! I have never had such a pleasant experience. Ken is patient, kind, funny, helpful, knowledgeable and every other positive word in the dictionary! K I have never had such a pleasant experience. Ken is patient, kind, funny, helpful, knowledgeable and every other positive word in the dictionary! Ken made the buying experience a pleasure. Not only do I have a new car, I have a new friend! More
by deborahbarton333
September 20, 2025
It was a very long day with test drives, model and color choices etc. and then of course all of the paper signing! Ken was extremely helpful with all of it, Angela as well. No pressure, no stress. We left w choices etc. and then of course all of the paper signing! Ken was extremely helpful with all of it, Angela as well. No pressure, no stress. We left with a beautiful new CX5, and I will be making an appointment with Ken for more help in navigating all the new whistles and bells! More
by bullingers
September 20, 2025
Everyone at the dealership were nice and professional. Mr. Ken, our agent, was very knowledgeable and friendly. He did his best to help us find the right vehicle for us at an affordable price. We loved o Mr. Ken, our agent, was very knowledgeable and friendly. He did his best to help us find the right vehicle for us at an affordable price. We loved our experience and would recommend Ken Arment to others for a pleasant vehicle purchase experience. Thanks again Ken! 😉👏 More
by catnap1962
