Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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We came into heritage Mazda in a tough situation. Our previous Honda pilot engine completely failed on us so we needed something immediately and had been kind of eyeing the Mazda CX90. Ken was the sa Our previous Honda pilot engine completely failed on us so we needed something immediately and had been kind of eyeing the Mazda CX90. Ken was the salesman assigned to us and he was nothing but great. The car that my wife wanted was actually at another dealership and while we were doing paperwork he ran there personally and got the car and brought it back. After everything was said and done, we received a package in the mail a few days later and it was his and her key fob protectors. Ken was awesome. It didn't seem like he was really trying to sell us on anything as most pushy sales people are and it just happened naturally. More
I love the dealership. They were inviting. Not cold. They were not pushy in any way. They were inviting. Not cold. They were not pushy in any way. More
Incredibly enjoyable experience shopping at Heritage Mazda and working with salesman Chris and manager Justin. While we didn't wind up purchasing a car from them, it wasn't because of the people, was Mazda and working with salesman Chris and manager Justin. While we didn't wind up purchasing a car from them, it wasn't because of the people, was simply a preference to another car make. They made the decision incredibly tough as greatly appreciated their personality and professionalism while trying to earn our business. If you're looking for a Mazda, Heritage Mazda should be your first stop. More
We went to heritage mazda in bel air to look at a used cx-50. I left with 2 brand new cx-90s. Ken was amazing, and patient as we purchased and decided on 2 vehicles. The rest of the team was also great. cx-50. I left with 2 brand new cx-90s. Ken was amazing, and patient as we purchased and decided on 2 vehicles. The rest of the team was also great. They worked with us on our trade, showed us all the options as far as financing, hid nothing, and made us comfortable for the few hours we were there. 9:30 at night, ken is bouncing between my new car and my wifes. Walking us both thru every setup step, showing us all the features and how to use them. Best expirience we've evet had purchasing a vehicle. More
The absolute best experience we had in our history of buying cars! Ken, our salesperson, and the Finance manager were wonderful to work with. Ken also kindly sent us a thank you gift. buying cars! Ken, our salesperson, and the Finance manager were wonderful to work with. Ken also kindly sent us a thank you gift. More
Very good car dealer with expert advice. Great experience! This is our second Mazda we have purchased here. Great experience! This is our second Mazda we have purchased here. More
This is our third purchase from Steve, and he has been exceptional each time. He is knowledgeable, professional, and responsive, consistently taking the time to answer our questions without applying any p exceptional each time. He is knowledgeable, professional, and responsive, consistently taking the time to answer our questions without applying any pressure. We have had an excellent experience working with him and would highly recommend him. More
Love her! She’s always so friendly, and happy, and she’s easy to talk to. She always remembers us whenever we come in. She gets us out the door quickly. She’s always so friendly, and happy, and she’s easy to talk to. She always remembers us whenever we come in. She gets us out the door quickly. More
Everyone was so helpful and kind throughout the process. They were all so personable and really seemed to care about their customers. Ken was awesome and so helpful as I was searching for the right car for They were all so personable and really seemed to care about their customers. Ken was awesome and so helpful as I was searching for the right car for me! More
Mazda Bel Air quick review - Josh sales manager A+ - Ken sales person A+ - Cassandra finance D Had a 1pm appt, everything was ready except finance. Having bought multiple cars over the years, I don’t Ken sales person A+ - Cassandra finance D Had a 1pm appt, everything was ready except finance. Having bought multiple cars over the years, I don’t need the selling talk from finance manager. She insisted so politely I said sure but it’s a waste of time. After 15 min of going over everything I didn’t want, she rolled her eyes when I told her I didn’t want any add ons. This is my second dealing with her as my daughter bought a car last year. Friendly girl, but doesn’t get it. No respect for other people’s time. This will be the 1 deterrent from buying a Mazda at this dealership again. More


















