Heritage Mazda of Bel Air

Problem resolution I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car at this dealership and have had both of my vehicles serviced here multiple times. Very disappointied. More

Absolutely amazing experience Absolutely an amazing experience. Worked with Ken from start to finish, amazing customer service, and he delivered the car to our front door! A++. We Absolutely an amazing experience. Worked with Ken from start to finish, amazing customer service, and he delivered the car to our front door! A++. We look forward to doing business in the future with Ken. More

Beat dealer Loved my dealer and made the process of getting my first car so easy! I was extremely nervous, but he simplified everything and helped me out the most Loved my dealer and made the process of getting my first car so easy! I was extremely nervous, but he simplified everything and helped me out the most. More

Fantastic experience! We couldn't have asked for a better experience! Andre, Ryan, and Jason were easy to work with and very thorough! We were under time constraints and th We couldn't have asked for a better experience! Andre, Ryan, and Jason were easy to work with and very thorough! We were under time constraints and they made sure to get us out the door and on our way with our new vehicle on time! We not only would recommend them but would definitely buy another car from them! More

Everyone treats me like family. It's always a pleasure. I have purchased many cars with Wil Wells and he's been my salesman for over 20 years. Heritage Mazda is the best. Everyone at this location are like I have purchased many cars with Wil Wells and he's been my salesman for over 20 years. Heritage Mazda is the best. Everyone at this location are like family. More

Great Dealership -- Ask for Paul Gallo Had a great experience buying a used car from this dealership. I worked with Paul Gallo, and would definitely recommend seeking him out. Paul was very Had a great experience buying a used car from this dealership. I worked with Paul Gallo, and would definitely recommend seeking him out. Paul was very attentive to my needs and helped me find a great car at the right price. The manager, Rodney, was also very helpful in zeroing in on the right vehicle for me. Paul has done a phenomenal job following up with me about the car, as well as taking care of a few minor things that needed to be fixed, including a small scrape on the side and a broken piece on the sunglasses holder. The repair work on the scrape was so well done, you can't even tell it was there! I highly recommend buying from this dealer, and asking for Paul if you want an honest, attentive salesperson who will help you find the right vehicle! More

WE ENJOY WORKING WITH WIL WELLS WIL WELLS IS GREAT TO WORK WITH. WE WILL BE LOOKING FOR A NEW MAZDA BY THE END OF THE YEAR WE LOOK FORWARD TO WORKING WITH WIL IN THE FUTURE. WIL WELLS IS GREAT TO WORK WITH. WE WILL BE LOOKING FOR A NEW MAZDA BY THE END OF THE YEAR WE LOOK FORWARD TO WORKING WITH WIL IN THE FUTURE. More

Ask for Andre when you go here, I highly recommend him and this heritage mazda location in general. I had been visiting many dealerships over the past month in se when you go here, I highly recommend him and this heritage mazda location in general. I had been visiting many dealerships over the past month in search of a vehicle and this dealership by far was the most pleasant to work with. Lemme give you a couple examples of why you should go to this dealership over others... I went to Lindsay Ford in wheaton MD to look at a used scion they had, the guy there was nice enough but when it was time to get the numbers, they had tacked on a $1595 dealer fee and tried to charge 800 bucks for license plate and title fee. Both of which I later found out were absurd amounts. Another place I had visited was Eastern automotives to look at a mazda they had there. I told them when I arrived that I was short on time and just wanted to take a quick look at the car. After I had a quick drive in the car I asked them to give me a printout of the total out the door price after taxes and fees. Not only did they completely disregard my stated time constraints but after 45 mins of them trying to sell me hard on any car, I never did receive the printout of the numbers that I asked for. I told them a few times that I really did have to leave before I ended up having to walk out the door with them still yapping at me. Heritage Mazda of Bel Air is nothing like those examples, they were quick, friendly, transparent and gave me MORE information than I asked for when I had questions. This was my first time buying a car that wasn't from craigslist and Andre was extremely helpful in walking me through finalizing a car loan even though I wasn't even financing through them. After wrapping things up, Andre even followed me to my house to deliver my new car since I had driven up there alone in another vehicle. So yea... definitely go here and absolutely ask for Andre. More

Dreams come true!!! Heritage Mileone Mazda, really has a way of making you feel like a customer and not just a sale. Andre Coleman was my sales rep, he provided superior Heritage Mileone Mazda, really has a way of making you feel like a customer and not just a sale. Andre Coleman was my sales rep, he provided superior customer service, and made my transition as smooth as possible. He was very attentive to any questions i may had. Thanks to Andre, i will forever be a loyal customer & will highly recommend family/friends to check this dealer out! I was able to get my dream car all at a great price..This was a very memorable experience! -Dreams do come true!! Thanks Andre. -Tanisha H. More

Super speed car buying experience!!! Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safe Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safety details. More