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Heritage Mazda of Bel Air
Fallston, MD
2,035 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,035 reviews
January 28, 2026
Mazda in Fallston, Maryland were wonderful to deal with. Christopher Holder was the sales person that helped me. He was very knowledgeable and could explain in full detail about the car. After test drivin Christopher Holder was the sales person that helped me. He was very knowledgeable and could explain in full detail about the car. After test driving it two times I felt it was the car for me. More
by Irene Dunaway
Employees Worked With
January 21, 2026
This dealership went above and beyond to find me the specific 2026 CX90 I wanted to buy. Ryan and Steve had great communication with me and were transparent with numbers. Josh made sure I got the car I specific 2026 CX90 I wanted to buy. Ryan and Steve had great communication with me and were transparent with numbers. Josh made sure I got the car I wanted. George made the paperwork and money talk painless and efficient. There’s a reason I’ve bought two vehicles here. More
by HEllenberger
January 20, 2026
Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More
by metingrsy66
January 20, 2026
Excellent customer service and great deals. I felt very valued as a customer and everyone is very friendly. I felt very valued as a customer and everyone is very friendly. More
by Theodore Savage
Employees Worked With
January 13, 2026
Chris was awesome! He made the sales experience pleasant and the whole sales team made every effort to work with us. Would absolutely recommend to anyone buying a car!! He made the sales experience pleasant and the whole sales team made every effort to work with us. Would absolutely recommend to anyone buying a car!! More
by mackenzie.schaum
Employees Worked With
January 10, 2026
Everyone, especially Ken Arment, was very friendly and informative. Made the buying experience a pleasant one. informative. Made the buying experience a pleasant one. More
by dawnorn
January 09, 2026
The dealership is clean and well maintained. The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a new or used car. More
by beezleywill
January 06, 2026
Continued amazing customer service - returning customer since 2009 and has become a family affair with Mazda. since 2009 and has become a family affair with Mazda. More
by MichaelMikr.j.fuchs416
January 05, 2026
Everyone was extremely accommodating! All questions were answered. The entire team was professional and made us feel comfortable. Ken couldn’t have been more helpful! He has earned our tr All questions were answered. The entire team was professional and made us feel comfortable. Ken couldn’t have been more helpful! He has earned our trust! More
by joannweiland
January 02, 2026
Good customer service. Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christia Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christian was pleasant More
by Lana M
