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Heritage Mazda of Bel Air
Fallston, MD
2,077 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,077 reviews
April 14, 2025
Excellent service. Staff was extremely helpful and friendly. Ken and George were wonderful to work with. Staff was extremely helpful and friendly. Ken and George were wonderful to work with. More
by valsteelergal83
April 11, 2025
Christian helped my Father in Law and me find a new CX-5. Christian was very helpful, and was up-front about being new to the position. If he didn't know an answer, he went and got the answer rather than t Christian was very helpful, and was up-front about being new to the position. If he didn't know an answer, he went and got the answer rather than talking around the question; a refreshing breath of honesty. Christian was very attentive to what my FIL was looking for and did an excellent job facilitating a test drive and finding the exact car we were looking for. More
by Brad R
Employees Worked With
April 09, 2025
Everyone is always helpful. Service, finance, and sales. I was at the dealership for a minor service issue. However, I saw the salesman who had worked with me in the past and Service, finance, and sales. I was at the dealership for a minor service issue. However, I saw the salesman who had worked with me in the past and suddenly I was walking out several hours later with a brand new car. More
by Bfpenfield
Employees Worked With
Other Employees :
Pouya Pourghassem
April 07, 2025
Ken Arment was a dream to work with! !! This was my second purchase with Heritage Mazda and I love both vehicles!!! Even though the process took over 5 hours - Ken made it enjoyable an !! This was my second purchase with Heritage Mazda and I love both vehicles!!! Even though the process took over 5 hours - Ken made it enjoyable and fun!!! He was very thorough with showing me all the accessories and how they work and also helped me set them up!!! George Varga was great also - no runaround and straight and to the point!! More
by scoobydkim
April 07, 2025
It was an excellent experience buying my new car! From the first conversation to the follow-up conversation a few days after purchase - Ken continued to check on me to ensure I was satisfied and if From the first conversation to the follow-up conversation a few days after purchase - Ken continued to check on me to ensure I was satisfied and if I had any questions. Ken went above and beyond - especially when he picked by me up at my home (50 minutes away from the dealership) so I could complete the sale of the car without asking one of my children to drive me. I love the car and appreciate the professionalism, respect and great customer service the entire team showed me. Thank you! More
by Kim In Delaware
April 03, 2025
This is my second purchase at Heritage Mazda of Bel Air, the whole process was simple and easy. James and Cassandra were friendly and super helpful! the whole process was simple and easy. James and Cassandra were friendly and super helpful! More
by Vle9323
April 01, 2025
Seamless transaction. Many thanks to Ken and the entire staff at Heritage. Ken is very knowledgeable and made us feel right at home. Many thanks to Ken and the entire staff at Heritage. Ken is very knowledgeable and made us feel right at home. More
by Drocker
March 31, 2025
Chris Holder was an excellent salesman. He helped us determine which size car we needed, showing us multiple models and letting us test drive a few to make sure we felt comfortable. Never o He helped us determine which size car we needed, showing us multiple models and letting us test drive a few to make sure we felt comfortable. Never once did we feel pressured or rushed to make a decision quickly, even though he was very busy. More
by BHills
Employees Worked With
March 29, 2025
I have been dealing with ken for years hes great and i always get treated well always get treated well More
by nursewoman
Employees Worked With
March 28, 2025
Ken, my salesman was very knowledgeable and professional. Ken went out of his way, he drove his own POV to my home to pick up the title and 2nd fob so I wouldn’t have to return the next day to drop off thos Ken went out of his way, he drove his own POV to my home to pick up the title and 2nd fob so I wouldn’t have to return the next day to drop off those items. Also, the next day in the sun I noticed buffer trails in the hood and door panels. I asked one of the managers if they could work with me to get those removed. They set up an appointment and later worked on the car for 3 hrs to remove the buffer trails. I was very satisfied upon completion of the work. And no cost to me! This is my 5th Mazda I’ve owned I’m very satisfied with the company and their products. Zoom zoom More
by Amrugg
