Franklen Lockhart

We went in to buy my husband a car and left with 2 cars! Steve Jetski sealed the deal and made it happen. Thank you so much again for an amazing car buying experience! Steve Jetski sealed the deal and made it happen. Thank you so much again for an amazing car buying experience! More

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Ken and the sales and finance team are awesome. Happy with the car and experience. Happy with the car and experience. More

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Ken is everything you want in a salesman. He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. The He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. There was literally no pressure to do anything at all. I came in with the plan of possibly driving out of there dealer with a new set of wheels. Ken made that possibility my reality. I’m almost a week into my driving experience and I could not be happier. The very next day after my purchase, Ken messaged me and asked how i liked the new whip. I told him; “i don’t like it… I love it” This 2026 Mazda 3 Turbo Premium Plus is the ultimate Dad-mobile and I could not be happier with my experience with Ken, and the entirety of the Mazda team that made this purchase possible. More

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I had a wonderful experience purchasing my Mazda CX-50 from the team at the Bel Air location. Steve Ward, Ryan Bloom, Cassandra Foss, and George Varga were incredible to work with. I am extremely satisfie from the team at the Bel Air location. Steve Ward, Ryan Bloom, Cassandra Foss, and George Varga were incredible to work with. I am extremely satisfied with their professionalism which made the purchase very easy. I will definitely be a customer for life here at Heritage Mazda Bel Air. More

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Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More

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Continued amazing customer service - returning customer since 2009 and has become a family affair with Mazda. since 2009 and has become a family affair with Mazda. More

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Good customer service. Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christia Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christian was pleasant More

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All around good experience. Everyone was polite and attentive. I did not feel any pressure to buy a car. Everyone was polite and attentive. I did not feel any pressure to buy a car. More

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Everyone was extremely accommodating and pleasant. Shout out to Ken! He walked me through every feature of the car twice and has gone out of his way to help with any questions I have. This is my secon Shout out to Ken! He walked me through every feature of the car twice and has gone out of his way to help with any questions I have. This is my second Mazda and I plan to stick with you all because of Ken, the dealership, and the make ☺️ Thank you! More

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Excellent experience working with Paul, was incredibly fortunate working with someone who actually owns, is knowledgeable in, and believes in the product he is selling. He made acquiring a new vehicle enj fortunate working with someone who actually owns, is knowledgeable in, and believes in the product he is selling. He made acquiring a new vehicle enjoyable and informative. More

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