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Heritage Mazda of Bel Air
Fallston, MD
1,886 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,886 reviews
February 20, 2023
This is our 4th Mazda from this dealership, the two most recent purchases were with Ken Arment as our sales guy. Both times, Ken was super helpful and attentive to our car buying needs, I think we priced u recent purchases were with Ken Arment as our sales guy. Both times, Ken was super helpful and attentive to our car buying needs, I think we priced up four different vehicles and went back and forth between them all before deciding on our latest CX-9. Ask for Ken. He will take care of you. Cassandra walked us through the final paperwork and was great to work with, and upbeat despite her foot being in a cast. Get well soon! More
by Steve G
February 16, 2023
Had the pleasure of working with Ken when purchasing a new Mazda. Ken provided everything that was asked for with not only the add-ons to the car, but also the whole experience. Ken kept us updated ste new Mazda. Ken provided everything that was asked for with not only the add-ons to the car, but also the whole experience. Ken kept us updated step by step with the status of the car from manufacturer, port of entry, all the way to handing over the keys. Ken kept his promise to make this the best car buying experience we’ve ever had. Very professional, personable and customer centric; Ken provided a top tier performance. Would recommend him to close friends and family as someone who can be trusted! Keep up the good work! More
by Blumberg, Steven
Employees Worked With
February 15, 2023
I made an appointment they stay with your appointment when I got there they were very courteous and get me all attention right away and time it took was fine when I got there they were very courteous and get me all attention right away and time it took was fine More
by Frankz301
Employees Worked With
Sheila Nesbit
February 13, 2023
So helpful! Everyone, from Gene, to Cassandra to Ken, went above and beyond to help us purchase our vehicle as quickly and painlessly as possible. Everyone, from Gene, to Cassandra to Ken, went above and beyond to help us purchase our vehicle as quickly and painlessly as possible. More
by morelandlawn
February 12, 2023
Customer service was at its best, honestly. The Rep listened to my concerns and reassured me everything, plus more will be checked out. He kept me in the loop as my vehicle was being appraised The Rep listened to my concerns and reassured me everything, plus more will be checked out. He kept me in the loop as my vehicle was being appraised and worked on. I left the dealership feeling confident in Mazda’s commitment to the client. Thank you! More
by Sheilaoutlen
Employees Worked With
Mike Beasley
February 11, 2023
The sales team and service team, financial services was great also 👌friendly staff who has been very successful. great also 👌friendly staff who has been very successful. More
by hipplers2
February 10, 2023
Our experience at Heritage Mazda of Bel Air with Ken Arment was beyond 5*! Ken went ABOVE and beyond our expectations, hopes, and wishes with getting us in the car we wanted! He really heard what we w Arment was beyond 5*! Ken went ABOVE and beyond our expectations, hopes, and wishes with getting us in the car we wanted! He really heard what we were asking for and delivered. Never pushy and always asking if we had questions/ concerns about anything. Cassandra was awesome to deal with in the finance department! She made sure everything was explained clearly and precisely. As a family, we decided we will never go anywhere else to buy a car except from Heritage Mazda and only with Ken Arment! More
by cbx0614
February 10, 2023
Took my Mazda3 for routine service, 50,000 mile maintenance. Bought the car at Heritage Mazda Bel Air and have always used them to service the vehicle. Service has always been excellent. maintenance. Bought the car at Heritage Mazda Bel Air and have always used them to service the vehicle. Service has always been excellent. More
by DenT
Employees Worked With
Mike in Service Department
January 24, 2023
Ken Arment get's a 12 out of 10 in my book. Super friendly and honest hometown service! Would highly recommend to anyone Super friendly and honest hometown service! Would highly recommend to anyone More
by afine0
Employees Worked With
January 22, 2023
Heritage Mazda of Bel Air , are amazing . this is my 4th car i have bought from them , and i live in New York , its a pleasure doing business with them . worth the trip . Ken the salesman i this is my 4th car i have bought from them , and i live in New York , its a pleasure doing business with them . worth the trip . Ken the salesman is a real gentleman . thank you! More
by avi deitsch
