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Heritage Mazda of Bel Air
Fallston, MD
1,883 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,883 reviews
August 30, 2021
Excellent service and very helpful and informative.Gene and Matt are too notch and service dept is as well great experience would recommend this dealership to anyone and Matt are too notch and service dept is as well great experience would recommend this dealership to anyone More
by santomirabelli0
Employees Worked With
Eugene Papaleo, Matthew Elza, Jarrett Gillespie
August 29, 2021
What great service! Had ordered back bumper guard and when they said 90 minutes it only took 60 minutes! Yeah!!! Not sure what else to say other than very impressive turn around time! when they said 90 minutes it only took 60 minutes! Yeah!!! Not sure what else to say other than very impressive turn around time! More
by rose
August 29, 2021
Paul was amazing to work with! He was very knowledgeable and transparent and we came away with a great deal. Paul was willing to go the extra mile for us and we appreciated his hard work and patience. Excel and transparent and we came away with a great deal. Paul was willing to go the extra mile for us and we appreciated his hard work and patience. Excellent customer service. I would definitely recommend him to my friends looking for cars and I plan to come here when looking for my next vehicle. 10/10 More
by Mitchellmegan80
Employees Worked With
August 27, 2021
Five stars is not high enough for the excellent service we received. We would highly recommend this dealership. This was our first visit to this dealership and we were amazed at the professionalism by Ste we received. We would highly recommend this dealership. This was our first visit to this dealership and we were amazed at the professionalism by Steve Ward and Eugene Papaleo. They made the process of purchasing our new Mazda very smooth and stress free. More
by kmmiller12339
August 25, 2021
The dealership really tries to work with you and get you the best possible deal. I felt little pressure and I was very happy with my experience. the best possible deal. I felt little pressure and I was very happy with my experience. More
by is523
Employees Worked With
Eugene Papaleo, Christopher Holder
August 16, 2021
Service staff is very knowledgeable transparent and professional. They are honest about the work that needs done and everything is done in a timely manner 10/10 would recommend professional. They are honest about the work that needs done and everything is done in a timely manner 10/10 would recommend More
by Matt
August 02, 2021
I would like to Thank the courteous staff of Heritage Mazda Bel Air Matt was very knowledgeable of the Mazda3 his professionalism was outstanding. I am NOW the proud owner of Mazda3 your knowledge of th Mazda Bel Air Matt was very knowledgeable of the Mazda3 his professionalism was outstanding. I am NOW the proud owner of Mazda3 your knowledge of the vehicle helped me make the decision to purchase the car. The car is BEAUTIFUL and I am PLEASED with my purchase 😊. I would like to also thank Ajay and Justin in finance for helping me to secure the deal. You guys went above and beyond your duties as salesman THANK YOU for everything!!! More
by gildamab
