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Heritage Subaru Catonsville
Baltimore, MD
1,564 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,564 reviews
April 03, 2026
Everyone I dealt with at Heritage Subaru Catonsville was fantastic. I would rate this dealership as the very best I have ever encountered. fantastic. I would rate this dealership as the very best I have ever encountered. More
by Christopherjfritz100
Employees Worked With
April 02, 2026
Junaid was the Subaru dealer that I worked with. He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, willing to answer questions and does a great job making things feel personal. More
by mac806
April 02, 2026
Customer service was awesome! The sales process was smooth. I would highly recommend any to come here to purchase a vehicle. The sales process was smooth. I would highly recommend any to come here to purchase a vehicle. More
by sabrown1083
March 31, 2026
We had an easy and efficient time browsing and buying a used Solterra with the Heritage Subaru team. I would highly recommend working with them if you are in the market for a Subaru. used Solterra with the Heritage Subaru team. I would highly recommend working with them if you are in the market for a Subaru. More
by Fdur
March 26, 2026
Fast and amazing service. Everyone helpful and welcoming. Junaid was amazing to work with. They will be coming back in the future. Everyone helpful and welcoming. Junaid was amazing to work with. They will be coming back in the future. More
by scottdesautelle
March 23, 2026
I never met Paris in person but he was in contact with me regarding my questions or concerns regarding my questions or concerns More
by urbestgran3
March 20, 2026
Queen made my vehicle purchase the smoothest and quickest experience I’ve ever had in a dealership. Great customer service and attentiveness, and I walked out with a great deal! experience I’ve ever had in a dealership. Great customer service and attentiveness, and I walked out with a great deal! More
by C. Daves
March 18, 2026
Jenny was extremely helpful and informative throughout the whole process. She helped us find the right vehicle and offered an excellent price. Highly recommend! the whole process. She helped us find the right vehicle and offered an excellent price. Highly recommend! More
by camjessop
March 17, 2026
Jessica is an outstanding sales person. She guided me in the right direction to purchase the vehicle I wanted. I love my new 2025 Subaru Forester. The whole staff at Subaru in Catonsville w She guided me in the right direction to purchase the vehicle I wanted. I love my new 2025 Subaru Forester. The whole staff at Subaru in Catonsville were friendly, accommodating and went above what I expected for the sale. Their patience and understanding of my needs felt welcoming and not rushed to make that sale. I will return for my next purchase. Also, I have already recommended Jessica and the staff to many coworkers and friends. More
by erebecca1144
March 16, 2026
In January 2025, we purchased a 2022 Chevy Bolt EUV through Heritage Subaru Catonsville (within the MileOne family). We anticipated being able to apply for a Previously Owned Clean Vehicle Credit when through Heritage Subaru Catonsville (within the MileOne family). We anticipated being able to apply for a Previously Owned Clean Vehicle Credit when filing taxes in 2026 due to the wording in the vehicle ad. This would have resulted in a $4000 refund as calculated by TurboTax. However, Heritage Subaru Catonsville did not provide us with the mandated IRS Form 8936. We admit to being under-informed when we purchased the vehicle and should have been more clear on the process prior to the purchase. However, the IRS website clearly puts a large onus on the Seller to carry out the requirements and we assumed that the dealership would walk us through the process. We also summed following the purchase that we had the information required for tax purposes. Again, we take responsibility for not looking into this in more detail. We also did not receive any credits off the original purchase. When we called the dealership to inquire about the necessary form for taxes and why this was not provided, we were met with the response that "they don't do that". This is not what was stated in the vehicle ad or suggested by a post on the parent company's own website. This was our third car purchase with MileOne and is definitively our last. We will not be duped again and we hope that others will not be either. More
by elbrown26
Employees Worked With
