Heritage Subaru Catonsville

Ashlyn was great to work with. She went above and beyond to ensure an issue I had was promptly addressed during my last vehicle service. I look forward to having my vehicle service She went above and beyond to ensure an issue I had was promptly addressed during my last vehicle service. I look forward to having my vehicle serviced in the future at this dealership thanks to her. More

The service I received from the entire team at Heritage Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process was simple. More

Nick was a great help in getting me set up in my first Subaru. Not only was he helpful in finding the right match for me, he also provided a lot of great information about the different models of Subarus Subaru. Not only was he helpful in finding the right match for me, he also provided a lot of great information about the different models of Subarus so I could know the right fit for me. This dealer helped provide one of the smoothest car buying processes I have ever dealt with! Highly recommend this location More

Morris was the epitome of a great salesman. From introduction to delivery, I felt I was in good hands. Never did I feel pressured to make a buy and the experience was personable. I was given gr From introduction to delivery, I felt I was in good hands. Never did I feel pressured to make a buy and the experience was personable. I was given great options and taken care of. More

Outstanding customer service from when I called to check availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did not feel pressured at any point along the way. Enjoyable car buying experience! More

My love encore visit was very informative and helpful. Taylor Johnson Ware was excellent and great to work with. Taylor Johnson Ware was excellent and great to work with. More

Aaron was verb professional and time needed to complete the service was excellent. A+++ grade. the service was excellent. A+++ grade. More

Efficient and kept to their word. Easily available if I had any questions. Went out of their way to make delivery convenient for me. Easily available if I had any questions. Went out of their way to make delivery convenient for me. More

I love the service dept at heritage Subaru but not so much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still hav much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still have not seen it. Phone calls and emails are not returned. Even went to corporate, still nothing. Not sure where to go next. Any ideas? More

Sadari provided excellent customer service on this visit to repair brakes ; she reviewed the service request, assured timely follow up, reported other pats that needed attention . She called to expedite my to repair brakes ; she reviewed the service request, assured timely follow up, reported other pats that needed attention . She called to expedite my return time to dealership to pick-up my car. She took care of things in a professional manner and I am grateful for that. More