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Heritage Subaru Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.8
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,515 reviews

December 22, 2023

Arrived with an urgent need for a new battery. They worked with me, even though I had to wait several hours. They are always pleasant and informative. More

by Many1healing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 25, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2023

The tech was on time, knowledgeable, and explained procedures. He advised areas that require attention. More

by Suba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Jones Jr Service dept
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Dec 22, 2023 -

Heritage Subaru Catonsville responded

Hi Suba, thank you for your feedback. We're thrilled you found our staff knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2023

Minseok did a great job getting me in my new Crosstrek. He responded quickly, did his research, and was knowledgable and patient throughout the whole process. More

by chris1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minseok Oh, Bryan Engle
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Dec 15, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

Ample time to assist with car option selection, color etc. Courteous treatment by salesman, sales manager and general manager More

by mvdb
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frederick James, Steve Knolle, Gustavo Mena
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Dec 03, 2023 -

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2023

They have some really nice people here that listen to what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! More

by roxannepem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederick James, Steve Knolle
Report | Print
Dec 02, 2023 -

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2023

Subaru Catonsville contacted me about a deal to trade in my currently leased car for a new model at a lower rate. Fred was extremely helpful and answered all my questions. The others was completed smoothl More

by delee1000
Recommend Dealer
Yes
Employees Worked With
Frederick James
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Dec 01, 2023 -

Heritage Subaru Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2023

This is my 2nd purchase here and WOW! ! You guys out did it again. Couldn't be happier with my 2024 Crosstrek but the WHOLE experience has been outstanding! Special Thanks to Ms. May Farri More

by Beckibuckland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2023

Just purchased my third Subaru from Heritage Subaru Catonsville. It was a no-nonsense transaction. The allowance for my trade in and the new car price were what I expected. We live in Ellicott City and More

by rgaryhollenbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2023

Frederick James @ Heritage Subaru was very kind and helpful. He's a great salesman and person. More

by michellemfisher66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
Report | Print
Nov 28, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2023

Our salesperson was patient and professional. The dealership is making the effort to provide a spare tire for the car we bought which was important to us. More

by Vandenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James, Steve Knolle, Gustavo Mena
Report | Print
Nov 23, 2023 -

Heritage Subaru Catonsville responded

Hi Vandenberg, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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