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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,515 reviews

October 24, 2023

These guys always are friendly and thorough. I needed a new front axle last time in. Brent Jones helped keep things running on track with ordering parts and scheduling the service. Thanks! More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Etzwiler
October 22, 2023

We’ve been getting our Subaru serviced at Subaru Catonsville for three years and have always had an excellent experience! We decided to purchase our second car here too and found Subaru Catonsville More

by kristyn.peck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
Oct 24, 2023 -

Heritage Subaru Catonsville responded

Hi Kristyn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 21, 2023

They were very responsive to our concerns and questions. Quickly corrected small problems after sale. More

by mills56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Engle
Oct 23, 2023 -

Heritage Subaru Catonsville responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2023

Excellent service-price- Location Etc etc etc etc etc etc etc etc etc etc etc More

by Johnemarya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James, Antonio Satchell
Oct 23, 2023 -

Heritage Subaru Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2023

Aaron is the best! ! I always love getting his help and advice. He’s always available by phone! More

by Anora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 18, 2023 -

Heritage Subaru Catonsville responded

Hello Anora, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2023

Brent Jones is a knowledgeable service leader and manager who gets the job done on time and done right the first time at mile one. Everything down to the last detail was done perfectly. without exception More

by Don
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
unknown check record
Oct 16, 2023 -

Heritage Subaru Catonsville responded

Hi Don, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Subaru Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2023

Brent Jones was a great person to interact with at mile one. Made everything easy and straightforward More

by ctboughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Jones , Dennis Arrington
Oct 15, 2023 -

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 12, 2023

In the past 5 years May has been "go-to" person for vehicle purchases or leasing. May has always been dependable. She always promptly follows-up with answers to my questions and makes the entire expe More

by hchao8589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Engle
Oct 13, 2023 -

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

May made me feel very comfortable and was so patient in answering my questions. She was wonderful to work with! More

by Jmaher43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Engle
Oct 13, 2023 -

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2023

I service my three Subaru’s with Heritage. Safari has been my service rep and I am always satisfied with her help. She is consistent in her handling my service requests. Always pleasant and al More

by abrahamjoshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadari Walters
Oct 13, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

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