Heritage Subaru Catonsville

Excellent communication, advanced technology used for wait appointment. wait time for an oil change was 1-1/2 hrs. wait appointment. wait time for an oil change was 1-1/2 hrs. More

The salesperson was great. The girl who demanded I purchase a warranty, Queen, was horribly mean and condescending. I really didn’t like looking at her pictures on her USB phot The girl who demanded I purchase a warranty, Queen, was horribly mean and condescending. I really didn’t like looking at her pictures on her USB photo album of her in a bikini and at bars. She also started playing a song with cuss words while my child was there next to me. Very weird. More

I had 40K service for my Subaru Outback XT. There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, fo There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, for a possible oil leak, explained. I also appreciated that she kept me informed on progress while I was waiting. More

Pleased all the way around with Nate and Heritage Subaru. Friendly, knowledgeable, helpful, efficient. Treated me very well. Definitely would recommend him. Friendly, knowledgeable, helpful, efficient. Treated me very well. Definitely would recommend him. More

Lynesy was very good and they didn’t take much time to take care of my car take care of my car More

Lynese was perfect- She could not have been more helpful- I will be asking for her every time l come!!! helpful- I will be asking for her every time l come!!! More

I always come in for my vehicle maintenance and find every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful for. Thanks Heritage Subaru Catonsville, Ashlyn, and team! More

Ashlyn is a great service writer. Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and electronic functions instill confidence that the service will be completed as requested. More

Brought my BRZ for regular maintenance (first time service at this dealership). Ashlyn, the service advisor, was courteous and professional. She assured me that my prepaid maintenance plan (bought at service at this dealership). Ashlyn, the service advisor, was courteous and professional. She assured me that my prepaid maintenance plan (bought at another dealer) would be honored at Heritage Catonsville and even offered free car wash. My car was looked at soon after I dropped it off and everything seemed very efficient. Overall the experience exceeded my expectations. Please keep up the nice work! More

D'Angelo was very knowledgeable and helpful in buying a new car and trading in a used one. He was delightful to work with. I'd be glad to buy a car from him again. new car and trading in a used one. He was delightful to work with. I'd be glad to buy a car from him again. More