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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,515 reviews

February 06, 2022

Minseok was an incredible sales associate that helped me successfully make my first purchase with Subaru. He not only answered all of my questions during the process, but he also provided more information t More

by AL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minseok Oh
Feb 08, 2022 -

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2022

I had a great experience working with May to purchase my new Forester. It was really easy to get information, negotiate and set up an appointment all via email. Then she was able to expedite everything for More

by holidayj66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2022

am very happy with the attention received, the people were very kind and answered all my questions More

by Joresni58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hicks, Bryan Engle
Feb 04, 2022 -

Joresni58 responded

Yes

February 01, 2022

Amazing service and experience! As soon as we walked in to Heritage Subaru of Catonsville, Moussa greeted us and helped us immediately. He is very knowledgeable about the cars we were looking at, answered More

by meganallison528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hicks
Feb 03, 2022 -

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

January 31, 2022

May was very thorough, knowledgeable, and attentive. She addressed all of our concerns and ensured that the entire process was smooth and seamless. We are very happy with our experience and purchase. More

by Pierre Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Thank you, and have a fantastic day!

January 31, 2022

I never look forward to going to a car dealer. However, the salesperson I met with at Heritage Subaru Catonsville, May Farris, was helpful, accommodating, and transparent. When she didn't have the answers More

by 2point4tIn21228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hicks
Feb 02, 2022 -

Heritage Subaru Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2022

I have purchased five cars from May Farris at Heritage Catonsville. She is always courteous, responsive, and very knowledgeable about the cars and products. I refer everyone who admires my cars to May. More

by PEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hicks
Feb 03, 2022 -

Heritage Subaru Catonsville responded

Hi Peb, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

January 31, 2022

May Farris was very helpful and knowledgeable in helping me purchase my new Subaru Crosstrek. Would definitely recommend to friends and family and look forward to working with her again next time. More

by JenniferVara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hicks
Feb 03, 2022 -

Heritage Subaru Catonsville responded

Hi Jennifervara, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Being a first-time buyer the experience was easy, uneventful, and satisfying. I would refer Heritage to all of my friends. More

by alw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Bagby, Misha Andrews
Feb 01, 2022 -

Heritage Subaru Catonsville responded

Congratulations on your new vehicle! Thanks for the recommendation, and have an amazing day!

January 29, 2022

I've now bought two new Subaru Crosstreks from May Farris at Heritage Subaru Catonsville. May is a delightful person to work with and is 100% committed to ensuring the whole experience is smooth and enjoyabl More

by lbenning12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

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