Heritage Subaru Catonsville

Leasing experience Delivery of my 2020 Outback went very smoothly. William Hoyt was pleasant, responsive and accommodating. Couldn’t have asked for more. Business guy w Delivery of my 2020 Outback went very smoothly. William Hoyt was pleasant, responsive and accommodating. Couldn’t have asked for more. Business guy was pleasant and hi-tech, but pushed me to buy maintenance extra. I declined...several times. The dealership is a pleasant place to visit. More

Great sales experience We worked with Randy Silver and the experience couldn't have been better. He was friendly, polite and customer focused when my wife test drove an Impr We worked with Randy Silver and the experience couldn't have been better. He was friendly, polite and customer focused when my wife test drove an Impreza, and even more so when we returned after driving competitive vehicles to buy the Impreza. Negotiations took all of five minutes; I told him what I wanted to pay and what I wanted for the trade-in, he excused himself and came back five minutes later with a contract with my exact numbers. He made sure the car was detailed and ready by the time we finished in the finance office. My next car will probably be a Forester, and I know who I'll call. More

My husband and I each purchased our first Subaru’s from Abby at Heritage Subaru. She made sure we got exactly what we wanted in our new vehicles. She was super knowledgeable about the various models and t Abby at Heritage Subaru. She made sure we got exactly what we wanted in our new vehicles. She was super knowledgeable about the various models and the current inventory. The process was quick and easy. Thanks Abby!!! More

Michael was enormously helpful with each step of my experience. When my wait was longer than expected, he gave me a discount. When I needed an extra maintenance check, he offered me a loaner car so I w experience. When my wait was longer than expected, he gave me a discount. When I needed an extra maintenance check, he offered me a loaner car so I wouldn’t have to wait. At the end of my day, he saw my car hadn’t been washed after the second inspection and did so personally. He had a smile on his face the entire time I interacted with him. Thank you for your incredible service, Michael! More

Abby Diallo was wonderful to work with, she found the right car that fit our needs and was very knowledgeable and kind throughout the process. Great experience I would highly recommend her and the Herit right car that fit our needs and was very knowledgeable and kind throughout the process. Great experience I would highly recommend her and the Heritage Subaru team! More

I was so undecided if I should purchase a car or not. I took a look online and found my dream car. The internet manager Ashley contacted me immediately. She sold me with her sweet personality and excellent took a look online and found my dream car. The internet manager Ashley contacted me immediately. She sold me with her sweet personality and excellent customer service. This was such a smooth transaction. I am just so happy with my new car. A big thanks to Ashley and Cary for helping me purchase my Honda. I would definitely recommend purchasing your car here. More

Ashley is awesome!! I've purchased two cars from her dealership due to her top notch service and knowledgeable expertise as pertains to making the right investment in a new vehicle purchase. I have refe dealership due to her top notch service and knowledgeable expertise as pertains to making the right investment in a new vehicle purchase. I have referred countless car shoppers to her and the fact remains that she did not disappoint with her stellar customer service. I highly recommend Ashley and her team at Subaru of Catonsville for all your new and used car needs. More

The day was very unexpected but my sales representative William took excellent care of me and all the questions and concerns I had for trading my vehicle. William took excellent care of me and all the questions and concerns I had for trading my vehicle. More

Second great purchase from the team at this dealership! Traded in a 2018 Subaru Outback and purchased a 2019 CPO Ascent. This is the second vehicle we purchased from this dealership and will continue to go Traded in a 2018 Subaru Outback and purchased a 2019 CPO Ascent. This is the second vehicle we purchased from this dealership and will continue to go back for future vehicles. The team is made up of great, friendly people looking to help you in every possible way. I would highly recommend going to this dealer in Catonsville for your next car! More

New Crosstrek PHEV William was great. He was very upfront about what he did and didn't know about the new models. Office was clean and welcoming. All of the staff that w William was great. He was very upfront about what he did and didn't know about the new models. Office was clean and welcoming. All of the staff that we interacted with was great. More