Heritage Subaru Catonsville - Service Center

Excellent communication, advanced technology used for wait appointment. wait time for an oil change was 1-1/2 hrs. wait appointment. wait time for an oil change was 1-1/2 hrs. More

I had 40K service for my Subaru Outback XT. There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, fo There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, for a possible oil leak, explained. I also appreciated that she kept me informed on progress while I was waiting. More

Lynesy was very good and they didn’t take much time to take care of my car take care of my car More

Lynese was perfect- She could not have been more helpful- I will be asking for her every time l come!!! helpful- I will be asking for her every time l come!!! More

I always come in for my vehicle maintenance and find every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful for. Thanks Heritage Subaru Catonsville, Ashlyn, and team! More

Ashlyn is a great service writer. Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and electronic functions instill confidence that the service will be completed as requested. More

Brought my BRZ for regular maintenance (first time service at this dealership). Ashlyn, the service advisor, was courteous and professional. She assured me that my prepaid maintenance plan (bought at service at this dealership). Ashlyn, the service advisor, was courteous and professional. She assured me that my prepaid maintenance plan (bought at another dealer) would be honored at Heritage Catonsville and even offered free car wash. My car was looked at soon after I dropped it off and everything seemed very efficient. Overall the experience exceeded my expectations. Please keep up the nice work! More

Queen was fantastic to work with and helped me with everything I needed!!! and she a baddieee! everything I needed!!! and she a baddieee! More

I found Heritage Subaru to be Professional Courteous Thorough Communicative and Top Notch providing exceptional service Thorough Communicative and Top Notch providing exceptional service More

She answered all my questions and made sure I was satisfied and happy with my choice satisfied and happy with my choice More