Heritage Subaru Owings Mills

Definitely go see my guy Chris and Milton at heritage Subaru in Owings mills those guy are the best they worked with me to get the car I wanted🔥🔥🔥🔥🔥🔥 Subaru in Owings mills those guy are the best they worked with me to get the car I wanted🔥🔥🔥🔥🔥🔥 More

Josh Jones (JJ to me), the finance manager was fantastic. I must say that my experience was nothing short of excellent. From start to finish, Josh displayed professionalism, expertise, and a genuine commitme I must say that my experience was nothing short of excellent. From start to finish, Josh displayed professionalism, expertise, and a genuine commitment to helping me find the best financial solution for my car purchase. Josh's extensive knowledge of finance options and his ability to explain complex terms in a clear and concise manner made the entire process smooth and stress-free. He took the time to listen to my needs and understand my budget, and then went above and beyond to find the most suitable financing package that aligned with my requirements. What impressed me the most about Josh was his exceptional customer service. He was always accessible and responsive, promptly addressing any questions or concerns I had throughout the process. His friendly and approachable demeanor made me feel comfortable discussing my financial situation, and I never felt pressured or rushed into making a decision. Moreover, Josh demonstrated a high level of transparency and integrity. He provided detailed explanations of all the financial aspects, ensuring that I fully understood the terms and conditions associated with the loan. I felt confident and well-informed every step of the way, thanks to his diligence and honesty. Thanks to Josh's expertise and dedication, I secured a lease plan that perfectly fit my needs and allowed me to drive off in a great car. I cannot speak highly enough of his professionalism, knowledge More

I recently had the pleasure of purchasing a car from an exceptional car salesman, Aaron Ringgold, and I couldn't be happier with the overall experience. From start to finish, Aaron demonstrated the utmost exceptional car salesman, Aaron Ringgold, and I couldn't be happier with the overall experience. From start to finish, Aaron demonstrated the utmost professionalism, knowledge, and genuine care for my needs. I wanted to take a moment to share my positive experience and commend him for his outstanding service. First and foremost, Aaron greeted me with a warm and friendly demeanor, instantly making me feel at ease. He took the time to listen attentively to my requirements, understanding my preferences and budget constraints. What impressed me the most was his in-depth knowledge about the various car models available, including their features, performance, and safety aspects. His expertise was truly remarkable, allowing me to make an informed decision that perfectly matched my needs. Throughout the entire process, Aaron was patient and accommodating. He never pressured me into making a hasty decision or attempted to upsell me on unnecessary extras. Instead, he focused on finding the right car that ticked all the boxes for me. He was transparent and honest about pricing, financing options, and any additional fees, ensuring there were no surprises along the way. What truly set Aaron apart was his exceptional customer service. He went above and beyond to make sure I felt valued and taken care of. He promptly answered all my questions, both during the initial consultation and even after the purchase. Additionally, Aarons attention to detail was remarkable. He ensured that the car was in pristine condition upon delivery, personally overseeing the final inspection and ensuring that all features and functionalities were fully operational. His dedication to ensuring customer satisfaction was evident throughout. Overall, I can confidently say Aaron is a true professional who genuinely cares about his customers. Thanks to his expertise, honesty, and exceptional service, I drove away with my new car feeling completely satisfied and confident in my purchase. I highly recommend Aaron to anyone in search of a positive car buying experience. His integrity, knowledge, and commitment to customer satisfaction make him a standout in the industry. Whether you're a first-time buyer or a seasoned car enthusiast, you can trust him to guide you through the process with professionalism and a personal touch. Kudos to Aaron, an outstanding salesman, for making my car buying journey an absolute pleasure! More

My spouse and i have dealt with this dealership for over 20 years. Have absolute faith in them 20 years. Have absolute faith in them More

Heritage Subaru, Chris Felker and his team was a pleasure to work with. I highly recommend Chris for yr next purchase. He was very knowledgeable and patient and fulfilled all my inquiries in a proper prof to work with. I highly recommend Chris for yr next purchase. He was very knowledgeable and patient and fulfilled all my inquiries in a proper professional manner. More

Fantastic, smooth and easy vehicle purchase experience. The Heritage team was awesome to work with. Special acknowledgement to Chris Felker our sales consultant who let us look at "play" with several model The Heritage team was awesome to work with. Special acknowledgement to Chris Felker our sales consultant who let us look at "play" with several models at our own pace. He was extremely patient with us & knowledgable on the models and features. Josh Jones, finance manager, was phenomenal with helping us understand our finance options and the various protection packages available. The entire Heritage team extremely friendly and genuinely cared about what we were looking for. We are very happy with our vehicles and our Heritage experience. More

Excellent car buying experience! Our sales associate, William Hoyt, was very helpful, knowledgeable, and personable. He made the process feel easy. Joshua Jones, the Finance Manager, Our sales associate, William Hoyt, was very helpful, knowledgeable, and personable. He made the process feel easy. Joshua Jones, the Finance Manager, assisted us in getting a great rate, and was generous in helping us meet our budgetary needs. More

I spent the early part of the day texting people from pretty much every Subaru dealership in the DMV. Will stood out from all the rest in communicating clearly, replying promptly, and I got as good of a pretty much every Subaru dealership in the DMV. Will stood out from all the rest in communicating clearly, replying promptly, and I got as good of a deal--and as smooth of an experience at the dealership--as I could've gotten anywhere else with a minimum of stress or doubt. Josh got us through and out the door quickly (staying late to do so), even though our situation wasn't the simplest, with a car that we feel really pleased about at a rate we could really live with. More

Easy! Matt Streete (Sales) and Josh Jones (Finance Manager) were extremely professional, fair and time efficient. It really shows they generally care abou Matt Streete (Sales) and Josh Jones (Finance Manager) were extremely professional, fair and time efficient. It really shows they generally care about their customers. This is the 3rd car I have purchased from Matt Streete and Josh Jones. It will not be my last! More

This is a well run, professional, and thoughtful dealership. William, my salesperson, and Josh, F&I manager, made the entire process easy and affordable. I am thrilled thus far with my purchase: 2 dealership. William, my salesperson, and Josh, F&I manager, made the entire process easy and affordable. I am thrilled thus far with my purchase: 2024 Crosstrek Premium. I will do business with them again. I recommend them without reservation. - Tim W from Carroll County More