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Heritage Subaru Owings Mills
Owings Mills, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
June 08, 2023
Dealership was great. Transaction for new car took very little time. Our sales person, Will, was awesome. Transaction for new car took very little time. Our sales person, Will, was awesome. More
by larber903
June 08, 2023
After having a really great experience buying a Forester from this dealership back in 2017, we just returned last week and bought a 2024 Outback, and I'm happy to say that we had another really great experi from this dealership back in 2017, we just returned last week and bought a 2024 Outback, and I'm happy to say that we had another really great experience. These guy are the best. Super friendly and knowledgeable, no intense sales pressure, and willing to negotiate for a very fair price in this crazy auto market that is 2023. Our salesperson, Tom H, was awesome. He went above and beyond in helping us buy this vehicle. We came in totally unprepared to purchase (we were originally there that day just to look), didn't have anything we needed, not even the vehicle we were going to trade, and Tom and his manager, Shawn D, worked around everything to make it happen. Tom even drove our new Outback to our house and personally picked up our trade so that we wouldn't have to spend our time to come back another day. Talk about exceeding expectations! And Josh J, the finance manager, was a pleasure to deal with when it came time to take care of the actual sale. We remembered Josh from when we bought our 2017 Forester, and it was nice to see a friendly, familiar face. Josh was super professional and efficient, but also made us feel so comfortable with his great sense of humor and no-pressure style. We were able to get everything we really wanted and needed, but were not pressured to purchase things we absolutely knew we didn't want, and that makes all the difference. I would recommend this dealership to anyone. They really are excellent. More
by richh1776
June 07, 2023
1. I really like Subaru as a company. 2. The Subaru is an excellent car. 3. Heritage Subaru is close to where I live. Everyone there was very pleasant and helpful, essentially William Hoyt and Josh Jones an excellent car. 3. Heritage Subaru is close to where I live. Everyone there was very pleasant and helpful, essentially William Hoyt and Josh Jones. Mr. Hoyt went above and beyond In assisting me with buying my car. More
by coopbaby9
June 06, 2023
This was probably the smoothest and easiest, no pressure car buying experience I ever had. Santos knew everything about the cars that we looked at and made our choice easy. Josh got us in and out and made car buying experience I ever had. Santos knew everything about the cars that we looked at and made our choice easy. Josh got us in and out and made the whole painless. More
by Kristen M
June 05, 2023
By far the best dealership experience I've ever had. My salesman Matt Steele and the finance manager Josh Jones were exceptional. It really shows that they care about their customers. My salesman Matt Steele and the finance manager Josh Jones were exceptional. It really shows that they care about their customers. More
by theymademe77
June 04, 2023
Joshua Jones and Matthew Streete are the best auto salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the countr salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the country. More
by Levym613
Employees Worked With
Other Employees :
Richie Ramkelawan
June 03, 2023
Excellent customer service. The exact car I wanted was available on the lot to drive and buy. The exact car I wanted was available on the lot to drive and buy. More
by lstark
June 03, 2023
Tobi, Mike and Josh were an amazing team helping our purchase a success. I look forward to our future purchase of another Subaru with this team! purchase a success. I look forward to our future purchase of another Subaru with this team! More
by songful
June 03, 2023
Alex and Josh were very helpful and professional. Excellent customer service!! I highly recommend this dealership. Excellent customer service!! I highly recommend this dealership. More
by douglas.stark
May 28, 2023
Chris and josh were great. Clear concise and fast. Overall happy with the experience. Thanks! Clear concise and fast. Overall happy with the experience. Thanks! More
by eitanlazarus
Employees Worked With
