Heritage Subaru Owings Mills

Great Customer Service! Alex was very friendly and knowledgeable. Before I left the lot with my new Ascent, he made sure I was all set up on the Subaru app and my driver profile. knowledgeable. Before I left the lot with my new Ascent, he made sure I was all set up on the Subaru app and my driver profile. More

Yes, I ended dealing with Bill Harris. We hit it off immediately since we are the same age. Bill was very helpful without being pushy and answered all our questions. We ended up ordering a Subaru outbac immediately since we are the same age. Bill was very helpful without being pushy and answered all our questions. We ended up ordering a Subaru outback Touring XT. It has been a pleasant experience so far. Hopefully it will continue all the way through. Since I have has so many bad experiences at car dealers in the past, I have my guard up. We will see. My nephew works for Subaru, so we are getting a VIP code. I am hopeful that the dealership will honor the VIP price without any issues. More

Josh was incredibly knowledgeable and got me through the process quickly! Great to work with and really made the experience easy. Overall a really awesome experience and I’m so happy with my car and financi process quickly! Great to work with and really made the experience easy. Overall a really awesome experience and I’m so happy with my car and financing! More

This was the best car buying experience I've ever had! I was treated kindly by everyone, and there was never pressure to buy. Jaina was my sales rep. She was kind, knowledgeable, and answered my questions. was treated kindly by everyone, and there was never pressure to buy. Jaina was my sales rep. She was kind, knowledgeable, and answered my questions. There have been many times I've experienced the sales rep rushing to present me with the cost, and that feels like I'm being pressured. This was not the case with Jaina and this dealership. I was allowed time and privacy to talk to my family about my decision. Jaina answered all my questions about fees, etc... before she even asked me if I were interested in the cost breakdown. I really appreciated this, and it made me feel more valued as a customer. Thank you for a pressure-free, enjoyable car buying experience! More

Our car buying experience was great. Alex listened to us and did an outstanding job of getting us exactly what we wanted. During the buying process he was friendly, professional, knowledgeable and straightf and did an outstanding job of getting us exactly what we wanted. During the buying process he was friendly, professional, knowledgeable and straightforward. Heritage is fortunate to have Alex on their team and we would definitely come back to him for our future car buying needs. More

I purchased my fifth Subaru Outback from Heritage Subaru of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, handed off to Harriss Rashid to complete the sale and to Jake Cardwell in finance, it was a quick, efficient, and streamlined process. I was in and out of the dealership in under two hours. Best experience ever. For my next purchase, if it is a Subaru again, this will be the standard to beat. Thanks for an enjoyable experience. More

The showroom was clean and presentable. There was clearly a vast selection of vehicles to choose from. I would shop for my next vehicle here. a vast selection of vehicles to choose from. I would shop for my next vehicle here. More

Jaina made this the most pleasant experience possible. We had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend worki had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend working with her and Heritage for your next vehicle. Thanks Jaina!!! More

Aareion was great to work with. Her sales style was both knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. More

AAREION was very easy to work with and was very knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. More