Heritage Subaru Owings Mills

I had a wonderful experience at Heritage Subaru. From the minute I walked in. I worked with Mei Kei Hong, she was friendly, and knowledgeable . She didn't rush me and answered my many questions. I also want minute I walked in. I worked with Mei Kei Hong, she was friendly, and knowledgeable . She didn't rush me and answered my many questions. I also want to commend Josh Jones and Greg Jacobson. They got me a great deal and financing. I highly recommend Heritage Subaru. More

My experience at Heritage Subaru Owings Mills was very pleasant . Not your typical car dealer. They were great and our sales person Mei Kei Hong was the best ., she and her team made it the best car buyin pleasant . Not your typical car dealer. They were great and our sales person Mei Kei Hong was the best ., she and her team made it the best car buying experience I have ever had More

One of the best car purchases we ever had. Ms. Mei was friendly, knowledgeable, and she didn't pressure us to buy in any way. She took the time to answer each of our questions and she was very quick to friendly, knowledgeable, and she didn't pressure us to buy in any way. She took the time to answer each of our questions and she was very quick to reply to emails and phone calls. I will absolutely buy another vehicle from her in the future, and I would recommend her to anyone looking for a no pressure, no hassle car buying experience. More

Buying a car Mei Kei was wonderful to work with! She made buying a new car easy. Mei Kei was knowledgeable and helpful. Thank you for all your help! Mei Kei was wonderful to work with! She made buying a new car easy. Mei Kei was knowledgeable and helpful. Thank you for all your help! More

Excellent customer service Their sales rep Mei Kei Hong was personable and patient throughout my car buying experience. She was not pushy and gave me the information I requested Their sales rep Mei Kei Hong was personable and patient throughout my car buying experience. She was not pushy and gave me the information I requested. Great post-sale follow up. More

Alex Laderer - Positive buying experience On a Saturday, night at close to 9PM, I found the car I wanted on Heritage Subaru's website. Despite the late hour, I emailed Alex Laderer. Alex and I On a Saturday, night at close to 9PM, I found the car I wanted on Heritage Subaru's website. Despite the late hour, I emailed Alex Laderer. Alex and I went back and forth a few times on email, until we reached an agreement for the "out the door" price. When I went to the dealership to purchase the car the following Monday, I indeed got the "out the door" price we agreed upon - and there was no pressure to add anything else to the purchase. Alex was easy to deal with and made the entire buying experience as easy as it could. More

A pleasant experience This was the best car buying experience I've ever had. Mei Kei was a breath of fresh air. Her demeanor made the experience calming. She was very infor This was the best car buying experience I've ever had. Mei Kei was a breath of fresh air. Her demeanor made the experience calming. She was very informative and could answer every question. She had endless patience showing us cars and going the extra mile to locate and deliver exactly what we wanted. I highly recommend working with Mei Kei! More

Positive experience I went to test drive a used car and everyone there was extremely helpful. It was a pleasure to work with all of them to purchase a great car. I'would I went to test drive a used car and everyone there was extremely helpful. It was a pleasure to work with all of them to purchase a great car. I'would recommend them to anyone wanting to buy a car. More

good sales person we had very positive experience with Mei Kei Hong. She is knowledgeable, and she made buying new car very easy. Most important she was not pushy and we had very positive experience with Mei Kei Hong. She is knowledgeable, and she made buying new car very easy. Most important she was not pushy and helped us select all options that we liked. More