Heritage Subaru Owings Mills

Repeat Customer I've been a customer at Heritage for nearly 20 years. Through different salespeople and management, I've been happy with every purchase. Mei Kei and I've been a customer at Heritage for nearly 20 years. Through different salespeople and management, I've been happy with every purchase. Mei Kei and Shawn did a great job finding me a Subaru that was right for us. Mei Kei was very knowledgeable about the options, both used and new, and Shawn quickly put together price packages for each option Mei Kei found. The whole process was completed within 24 hours. More

Fantastic sales team The sales woman Mei Kei who ended up selling me my 2018 subaru impreza sport was extremely knowledgeable about the car, not super pushy, and overall a The sales woman Mei Kei who ended up selling me my 2018 subaru impreza sport was extremely knowledgeable about the car, not super pushy, and overall a great lady to work with. Greg was able to get me a fantastic deal on the car in the end as the manager and was also very friendly More

Excellent Service Overall experience with this dealership was excellent. Price negotiation was simple and straightforward. I got excellent price for my Subaru Outback. Overall experience with this dealership was excellent. Price negotiation was simple and straightforward. I got excellent price for my Subaru Outback. Mei was wonderful and pleasant. She knew the car well and explained operation of the car well More

Great new truck! My boyfriend and I recently bought a new truck here it was a smooth process and we had a gr at sales person he was very personable and got us a great My boyfriend and I recently bought a new truck here it was a smooth process and we had a gr at sales person he was very personable and got us a great deal! More

Amazing service Great experience. I had pointed out my needs/ budget and they made it happen. Mei Kei was very kind, competent, and demonstrated great knowledge of Great experience. I had pointed out my needs/ budget and they made it happen. Mei Kei was very kind, competent, and demonstrated great knowledge of the car. She also showed special skills dealing with kids. They loved her and made the car dealing wait much more tolerable for our kids. I definitely recommend this dealer. More

Great experience here. Bathrooms were clean. Drinks were a plus. Jon and Mei Kei were so knowledgeable and helpful. I wouldn’t go anywhere else. here. Bathrooms were clean. Drinks were a plus. Jon and Mei Kei were so knowledgeable and helpful. I wouldn’t go anywhere else. More

Very Happy Jon was incredibly helpful throughout the entire process. From explaining the details about the car to the test drive and even the paperwork, he was h Jon was incredibly helpful throughout the entire process. From explaining the details about the car to the test drive and even the paperwork, he was happy to be of assistance. My wife and I were grateful to have such an attentive sales representative. We More

Great Service Alex and the Team at Heritage Subaru were easy to work with the efficient in getting us in and out. Most dealers hold you up for hours but they were Alex and the Team at Heritage Subaru were easy to work with the efficient in getting us in and out. Most dealers hold you up for hours but they were quick with the process and the customer support was fantastic. More

This dealership needs to work on following through with cus I bought a vehicle from this dealership that had no floor mats whatsoever. I asked if I could get some and they said yes. They told me it would take a I bought a vehicle from this dealership that had no floor mats whatsoever. I asked if I could get some and they said yes. They told me it would take a little while but they’d send them to me. I have called back multiple times and have been given a different excuse on every occasion. This is unacceptable! If you spend $35,000 on vehicle the least the dealership could do is follow through with a promise to include floor mats! I would not recommend them. More

very knowledgeable and extremely helpful Alex is the type of salesman who goes above and beyond the call of duty in helping a customer to feel comfortable and confident in the car buying proc Alex is the type of salesman who goes above and beyond the call of duty in helping a customer to feel comfortable and confident in the car buying process. Alex has the ability to help a customer trust that he will present the best offer possible. More