Heritage Toyota Catonsville

Excellent buying experience with Stas Noskov of Russel Toyota. Starting from quite a few phone calls and email exchanges during the week prior to the purchase, Stas was very knowledgeable, helpf of Russel Toyota. Starting from quite a few phone calls and email exchanges during the week prior to the purchase, Stas was very knowledgeable, helpful, and courteous. He provided all the requested information, including an on-the-road cost estimate, which was excellent. He helped us a lot also choosing the right trim for our family. All of that during the week prior to the purchase. We then came in during the weekend to make the final decision. We wanted a car of specific color which was not in stock. Stas arranged for that vehicle to be delivered from another dealership very quickly. He walked us through the seamless buying process and even went out for a bite with me while we were waiting for the paperwork and for the car to be detailed. He then personally helped me to drive both the new car and my old car back to my house since my family had to go back home earlier. All in all, an absolutely excellent experience with Stas and I would definitely recommend him to all my friends. More

Great service !! Calvin Purnell provided me wit great service. They are good with each service and provided me with the best deal. I'm so happy I came there today ! Calvin Purnell provided me wit great service. They are good with each service and provided me with the best deal. I'm so happy I came there today ! More

Outstanding Customer Service On May 17, 2016, I had service done on my automobile at Russel Toyota Scion and Mr. Jordan Bogle. Assistant Service Manager was very attentive and pro On May 17, 2016, I had service done on my automobile at Russel Toyota Scion and Mr. Jordan Bogle. Assistant Service Manager was very attentive and provided outstanding customer service. I highly recommend their service department. More

I was very impressed with this dealorship. This is the first brand new car that I've ever purchased and I was anxious about the whole process. Calvin was excellent walking me through the proces This is the first brand new car that I've ever purchased and I was anxious about the whole process. Calvin was excellent walking me through the process and took care of everything. He was so professional and wonderful to work with! It was so painless. Would highly recommend this dealership to anyone looking for a vehicle More

Got me in and out! James worked his magic again! First time in 2010, and now again in 2016. Honest and to the point without being condescending. I will definitely recomm James worked his magic again! First time in 2010, and now again in 2016. Honest and to the point without being condescending. I will definitely recommend this dealership! More

Very good I just want to let everybody know that if you want to buy a car ask for Tyler Day he is a young men but with a wonderful customer service skills I just want to let everybody know that if you want to buy a car ask for Tyler Day he is a young men but with a wonderful customer service skills More

Outstanding Salesperson James is extremely knowledgeable while upfront and honest. He goes above and beyond to get you in the cat of your dreams. I have not found any sales James is extremely knowledgeable while upfront and honest. He goes above and beyond to get you in the cat of your dreams. I have not found any salesman who is more professional as he. He is truly the best. It gets no better than James. I will be a repeat customer More

Dave DAY My family and I as well as our company have bought over 20 Cars from Dave DAY HE IS THE BEST OF THE BEST TO WORK WITH AND TREATS OUT FAMILY LIKE ITS H My family and I as well as our company have bought over 20 Cars from Dave DAY HE IS THE BEST OF THE BEST TO WORK WITH AND TREATS OUT FAMILY LIKE ITS HIS OWN More

Excellent Sales Associate and Customer Service I have purchased / and or leased 4 cars from David Day. He is an excellent saleas associate and knows how to respond to have s clients with service an I have purchased / and or leased 4 cars from David Day. He is an excellent saleas associate and knows how to respond to have s clients with service and accountability. More

Thanks James Akinola Got my highlander from James Akinola after visiting several dealerships. His services was way above par compare to other places I visited. Thanks for Got my highlander from James Akinola after visiting several dealerships. His services was way above par compare to other places I visited. Thanks for listening to me James. It makes a lot of difference. Will surely come back to do more business with you. More