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Heritage Toyota Catonsville

Baltimore, MD

4.5
1,578 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,578 reviews

April 29, 2016

The best car salesman ever David Day! Dave is the best salesman I have ever dealt with. Our family has bought or leased 8 Toyotas from Dave and Russell Toyota. Our experience not just fro More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Good morning, Chris. In response to your review, I want to take the time to thank you for praising our dealership. Russel Toyota Scion works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Please don't hesitate to call or stop in anytime should you need any further services. Thank you again Chris and have a great day!

April 29, 2016

Great service I had been coming to Russell for 10 years always treated special and i appreciate that. Tyler day is just a great sales person who cares about my need More

by Twin
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Yokum, Bong Lee
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Tyler Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 28, 2016

Wonderful experience! Ali was the best! He was great to work with, answered all our questions, and found us a perfect car! Every staff member at this location was courteous More

by Juliegray81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Donna Mosley
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Ali and the team! Thank you again for your review.

April 28, 2016

Outstanding - Can't say enough good things about Ali Morsy!! Great place! Ali Morsy was so helpful and made this a wonderful experience. My latest Highlander is just one in a string of many Toyota's I have had More

by toyotaownerforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ali Morsy lead you to your new Highlander, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 28, 2016

My new Rav I had a wonderful experience at Russel Toyota. I had the pleasure of working with Brad Jones, a sales representative my family has been working with f More

by mowusu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jones, Bong Lee
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad Jones, Bong Lee, and the team! Thank you again for your review.

April 28, 2016

Very positive experience David Day was my sales rep. He was great to work with. He made me feel special and took the time to work with me in purchasing my new Camry. I was ver More

by kempb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 28, 2016

Outstanding customer service from David Day David Day is the reason we have been dealing with Russel Toyota over the past 20 yrs. We consider him a friend and have referred so many people becaus More

by gina16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 28, 2016

David Day offers the best service I have bought 3 cars from David at Russell Toyota. My family has bought 2 cars and leased 2 cars from David Day. There is no other salesman or dealer More

by Cmanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 28, 2016

Top Toyota Salespeople and Service Our family has been buying and/or leasing Toyotas and Scions since 2000. Previously, we went from one dealer to another. Toyota cars are terrific, b More

by Lease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee, Brandon Chestnutt
Apr 28, 2016 -

Heritage Toyota Catonsville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Toyota! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

April 28, 2016

The only place you will ever look to buy a car again! This dealership is like family. I have purchased a total of 3 Vehicles and leased 4 Vehicles from Russel Toyota. David Day sold me my very first car b More

by thecrystalmethod85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Good morning, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

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