Heritage Toyota Catonsville

A breath of fresh air After having the most terrible experience trying to buy a car, I found Russel Toyota. I walk in and there were nothing but smiling faces and helpful e After having the most terrible experience trying to buy a car, I found Russel Toyota. I walk in and there were nothing but smiling faces and helpful employees. The most helpful was Tyler Day, he was so informative and really knew what he was talking about. Unlike any other car salesman I have ever met he made me feel like I was actually important and took into account everything that I mentioned. He was phenomenal and extremely professional, I would highly recommend him to any costumer coming in. Overall this was an amazing experience. More

Amazing Experience I had an amazing experience with Mr. James Akinola at Russel Toyota. As a female who has been to 3 different dealerships, Mr. Akinola is an exception. I had an amazing experience with Mr. James Akinola at Russel Toyota. As a female who has been to 3 different dealerships, Mr. Akinola is an exception. He listened to me and that made me comfortable. Everyone that need a vehicle should go see him. He is amazing. More

Amazing customer service David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be hap David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be happier with our new Corolla and Sienna. Thanks David ! More

Only dealership i will ever buy from After raoming many lots and speaking with 15 different salesmen, I stumbled across Russel Toyota on rt 40. As soon as I stepped one foot in the dealsh After raoming many lots and speaking with 15 different salesmen, I stumbled across Russel Toyota on rt 40. As soon as I stepped one foot in the dealship, I felt comfortable and at ease. The front desk was extermly helpful and friendly. David Day was first to greet me and after a few minutes of conversation I knew I was in the right place. David helped me find exactly what I was looking for and made sure it was in my budget. Within hours I purchased my first brand new vehicle. He made buying this car one of the easiest experiences of my life. I recommend this location and especially David Day to anyone and everyone I come across that is looking for a car. I'am forever grateful for David and Russel Toyota. Because of the awesome customer service and excellent salesmen, I was able to drive off in a safe and reliable car that was brand spanking new and it wasn't going to break my bank account. Plus thanks to a great service plan Every 5 thousand miles, I get to have the pleasure of dealing with Shane in service. He knows exactly what he is doing and makes sure everything I need is taken care of. More

Great Salesperson David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and wil David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and will continue to refer my family and friends to David. My next car will definitely be a Toyota. I trust Dave, he has ever let me down. More

David Day - he is the man! My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no suc My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no such anxiety - automobiles. Since 1992 when my wife purchased our first "new car", Russel Toyota has been the place to go. Since that time when you add up the cars purchased or leased my my wife, her father, myself, our sons, my brothers and brother-in-law, I believe the total is over 40 cars. Almost all of those deals were done with David Day. He has a well earned reputation of telling you straight out what is the best deal. I am sure he has made plenty of money for the dealership but it was not at the expense of the customer. It was because of his support for the customer. This supper does not end when you drive out; he is there for supper as long as you own the car. My father-in-law liked him so much, he would spend weekly visits with Dave just to gab, and Dave welcomed him. Do your homework and then see Dave; you will not be sorry. More

David Day, Russell Toyota David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the bes David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the best in the business. Joseph J. DiBlasi, Baltimore More

Excellent Experience with Dave Day Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the same as he did on the original date of purchase. He is a great salesman and after 20 yrs I am happy to call him a friend. Dave Day hands down has great integrity, customer service skills and a wealth of knowledge that make the car buying experience and the upkeep of your car hassle free. More

absolute best I have been buying cars at this dealership since 1971 and have the highest praises for Dave Day. Dave is always friendly, professional, and, more impo I have been buying cars at this dealership since 1971 and have the highest praises for Dave Day. Dave is always friendly, professional, and, more importantly, extremely knowledgeable about his product. And this continues after you have purchased the car --- it does not stop after you leave the showroom. He is always available even for the most mundane questions. More

David Day is Russell Toyota to my family Every Car we have bought since 2005 has been from David. He is the reason we buy from Russell. Took great care of us since we first walked in to the Every Car we have bought since 2005 has been from David. He is the reason we buy from Russell. Took great care of us since we first walked in to the showroom. He did not know us but was absolutely fantastic. He advises us on which car to buy and even advised us on buying a car for our daughter in California. Not only our car guy, now a great friend. He sells cars to our friends. Fantastic. More