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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,439 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,439 reviews

September 30, 2017

An Excellent Experience with Sam Rhee Sam Rhee was the best car salesman i have ever dealt with in my 67 years. He took the time to listen to my concerns and explained the many new opti More

by Elizabeth Fitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Rhee
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Elizabeth, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Toyota Rav4! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Elizabeth and have a great day.

September 30, 2017

Another Excellent Purchase This is our 5th purchase from this dealership and our personal salesman, James Akinola. Everyone we visit the dealership, they make us fee like family More

by Popo242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Snyder
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Good morning. Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that James was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review

September 30, 2017

Easy buying experience When I need a new vehicle this is the first place I stop. It's always a seamless experience. It took a total of 2 hours, from the test drive until I d More

by K Simpson
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Hi - Heritage Toyota Catonsville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 30, 2017

Delightful car buying experience Great car buying experience. Jennie Park was awesome, to work with. We had options to buy the same car from other dealerships at competitive price. More

by smb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Park, Renee Tyree
Oct 24, 2017 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Jennie and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

September 28, 2017

New car Great salesmen and great service, so happy about my car it was the exact one wanted for my price. I left in great time. Perfect More

by Rsmith2129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 28, 2017

Excellent Service Worked with Calvin on putting a package together to fit my budget and what I wanted. Very knowledgeable on product and we came to a great deal! More

by Cmcquay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

Oct 20, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 28, 2017

Best car buying experience I bought my Toyota Highlander at this dealership. Michael Trebbe is owesome dealer. He was knowledgeable about the car I wanted to buy and explained e More

by Abeyot
Recommend Dealer
Yes
Employees Worked With
Michael Trebbe, Renee Tyree
Oct 20, 2017 -

Heritage Toyota Catonsville responded

Hi - Heritage Toyota Catonsville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 27, 2017

reliable He is dependable and reliable. Great customer service. Will work you through the process and explain every detail. I felt comfortable with him. Wonder More

by orimisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Hello. Heritage Toyota Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Austin, Bong, and the team! Thank you again for your review.

September 27, 2017

Top of the list service Austin powers is the man !!! As a consumers he treated me well and put me in a vehicle which I can afford Thank you Mr prowers !!! You made it possibl More

by Haughton2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee, David Allen
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Hello. Heritage Toyota Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Austin and the team! Thank you again for your review.

September 27, 2017

One of my best buying experiences ever !! Jerry sales manager & Tori sales associate could not have been any better to deal with, i would surely recommend them to anyone interested in buying More

by John Hocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bong Lee, Tori Robinson, Jerry Cromwell, Renee Tyree
Oct 18, 2017 -

Heritage Toyota Catonsville responded

John, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Toyota! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again John and have a great day.

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