Heritage Toyota Owings Mills

Thank you so much ALEX for the wonderful experience. My wife and I purchased a used Toyota Avalon 2022 from this place. Our sales person was Alex. He did an exceptional job providing us every detail of My wife and I purchased a used Toyota Avalon 2022 from this place. Our sales person was Alex. He did an exceptional job providing us every detail of this car. This car is in excellent condition end we love every bit of it. I’ll recommend this place for all your car purchases. Thank you again Alex and the rest of your team for all you do. We will definitely be back in the future…🥳🥳🥳 More

John Holland and Joey Cheng went above and beyond to get me the best deal on my Toyota Sienna. When I shared that I was having struggles with other local dealers, John gave me his personal number and arrang me the best deal on my Toyota Sienna. When I shared that I was having struggles with other local dealers, John gave me his personal number and arranged for the exact vehicle I wanted to arrive when I needed it. They also promised to give me the best price, and they did! More

April is amazing to work with, the rest of the team makes the buying process easy. the buying process easy. More

Great patient customer service. Glad I went to them. I definitely will recommend them to all. Glad I went to them. I definitely will recommend them to all. More

Great delaership with an honest team and knowledgeable staff! All of my questions were answered making my first time purchasing a vehicle smooth! staff! All of my questions were answered making my first time purchasing a vehicle smooth! More

OMG, where do I start. Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Ty Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Tyler made sure he found the exact car I wanted and I have no idea how he managed to get me a 2027 model in exact color and options. We did not have a great financial situation when buying a car and did not even expect an approval, but the hidden gem behind this move was Stephanie Thornton, and she worked here magic and pulled strings to get us approved and got us amazing rate and payment and car was sold to us at invoice. I really cannot say how happy we are to have purchased a car from Heritage and we have been a customer over 30 years and that’s why we keep coming back because of people like Tyler and Stephanie. I think they both should get a raise and honestly they should both be recognized for their outstanding customer service, compassion and dedication to their job. My wife and I were there with 3 kids and Tyler even did free baby sitting which we appreciated (he’s hired)! Stephanie is a very sweet lady and she went above and beyond to make financing smooth and fast, and explained everything in detail, she’s a gem don’t let her retire. I hope management recognizes Tyler and Stephanie for their service. Thanks, Mr and Mrs Ozeryan More

We worked with April here and had an amazing and easy experience. She was kind and helpful and such a delight to work with! I highly recommend!! experience. She was kind and helpful and such a delight to work with! I highly recommend!! More

Superior personalized support from Joey & John. Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way More