
Heritage Toyota Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Loyal customer have to come back Joey sold the second car to me in 6 years. Very patient and nice. He always try to give you the best price. Greatly recommended!! Joey sold the second car to me in 6 years. Very patient and nice. He always try to give you the best price. Greatly recommended!! More
Ryan Wehler Ryan was very professional. Very nice young man was very knowledgeable about the vehicle we were interested. I had been to 2 other Toyota dealership a Ryan was very professional. Very nice young man was very knowledgeable about the vehicle we were interested. I had been to 2 other Toyota dealership and Ryan made a great deal so that I wouldn’t have to look anywhere else.. More
Erika Hodge delivers par excellence I recently visited Heritage just to look at the 2018 Camry but because of Erika Hodge I drove out with my brand new car. Erika aims to please and g I recently visited Heritage just to look at the 2018 Camry but because of Erika Hodge I drove out with my brand new car. Erika aims to please and goes beyond her duties to satisfy your needs. She sold me a car in 2015 when she first came on board n my husband N I were amazed by her youth. Knowledge and desire to get you what you needed and more. Needless to say that at the end of 2017 she worked her magic and expertise once again. I am now driving one of the prettiest Camrys ever., a 2018 Camry XL - brown n gorgeous. Kudos to Erika...She’s The Best!! More
No Patience. I recently purchased a 2018 sienna from another much more pleasant dealer. I tried purchasing a van from Ms. Hodges and did not have a pleasant experi I recently purchased a 2018 sienna from another much more pleasant dealer. I tried purchasing a van from Ms. Hodges and did not have a pleasant experience. Her tactic is to get you to visit with vague promises of cutting you a deal and when you show up she immediately gives you a take it or leave it price. If that doesn’t work, then she will try talking you out of your desired car features to fit you into what she has in stock. When asked about price matching, she says they will beat the price but when presented a quote, her quote is higher than the competing dealer (for a car with a lower MSRP). If you question that, she responds with accusations. In other words, her customer service skills are lacking. If you want to be talked into a car or you are willing to take their advertised price without shopping around, I’m sure Ms. Hodge will do an adequate job. Otherwise, I would stear clear of Ms. Hodge and Heritage Toyota of Owings Mills. More
AAA+++ Carlos Subido worked tirelessly to provide extra care and Stepanie in Finance was the icing on the cake!!!! This is my second Toyota with this dealer Carlos Subido worked tirelessly to provide extra care and Stepanie in Finance was the icing on the cake!!!! This is my second Toyota with this dealership and they will always be my first choice!!! More
Great experience Best sales man ever. Thanks so much for your help. I’m enjoying my new Tundra . Friendly dealership. Clean and comfortable. I definitely recommend Rob Best sales man ever. Thanks so much for your help. I’m enjoying my new Tundra . Friendly dealership. Clean and comfortable. I definitely recommend Rob Steiner to anyone who’s in the market for a new or used car. Thx....John Chambers More
Amazing job Kristiana did an amazing job to get finalization of my Hybrid Camry 2018. I would highly recommend her to someone who is looking for a great deal. If Kristiana did an amazing job to get finalization of my Hybrid Camry 2018. I would highly recommend her to someone who is looking for a great deal. If your going to Heritage Toyota to buy the car make sure you meet or ask for Kristiana. More
Kristiana is the best! Kristiana is one amazing person. I can't get enough of her bug smile and warm and welcoming personality. She's the type of person you could just hang Kristiana is one amazing person. I can't get enough of her bug smile and warm and welcoming personality. She's the type of person you could just hang with all day. Which is great because buying a car is not the shortest or fastest process in the world. If your going to Heritage Toyota make sure you ask for her. She will make your car buying experience truly exceptional! Oh yeah Derek is a cool brother too! Always respectable and makes the process simple for you. You can feel comfortable with him from the test drive to the paperwork. Great job guys! More
Most pleasant car-buying experience I could ask for After months of hemming and hawing over which replacement vehicle I was going to get, I finally figured that at as I got older, I wanted something mor After months of hemming and hawing over which replacement vehicle I was going to get, I finally figured that at as I got older, I wanted something more comfortable--so I chose the Highlander over the 4Runner. When it came to shopping for it, I test drove elsewhere, but only ever imagined buying from Will Brown at Heritage Toyota Owings Mills, based solely on recommendation. I let Will know how I was going to be using my new vehicle and his selection ended up being spot-on: the Highlander SE. It has just what I want out of it without being too much. He even recommended an accessory I wouldn't at first thought I needed, but based on my telling him that my dog(s) would be getting in the back, the bumper protector only made sense. He was patient with my initial non-committal and picked the perfect Highlander for me. Stephanie Thornton was my finance manager and thoroughly explained every protection option to me WITHOUT pressuring me. She made her recommendations that lined up with the ones that Will had mentioned during the sales portion and I made my selections--appearance, maintenance and warranty are no longer worries for me! All in all, I'd recommend anyone to purchase with Heritage Toyota Owings Mills. The family atmosphere is evident at every step and I appreciate the forthrightness and good old customer service along the way. My next Toyota will be from Will and the gang at Heritage! More
very good service I just finished maintenance for my car and Dajour Durrant is very polite and helpful. He explained everything very clearly and make me very happy! I just finished maintenance for my car and Dajour Durrant is very polite and helpful. He explained everything very clearly and make me very happy! More