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Heritage Toyota

S. Burlington, VT

4.9
4,459 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,459 reviews

March 21, 2023

Jason Dillon provides quality service! He is honest, organized, and amazing at his job. Jason is in charge of our fleet of leased cars and is always one step ahead. He makes it easy and pa More

by jenny@pathways
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Mar 22, 2023 -

Heritage Toyota responded

Jenny, Thank you for taking the time to share your feedback - We are go glad to hear that you have enjoyed working with Jason to manage the Pathways fleet, and that he has made keeping it up to date a smooth and enjoyable experience. We look forward to seeing you in the service department as your fleet comes due for it's regularly scheduled maintenance visits, Until then, safe travels!

March 21, 2023

Heritage Toyota has a relaxing no pressure feel the minute you walk in, definitely will reccomend to others. More

by mattmill76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Mar 22, 2023 -

Heritage Toyota responded

Matt, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 18, 2023

Matt was very helpful in getting me into the best truck that suited my needs. He stayed with me through the months of the search. I will recommend him to my friends and family looking for a new vehicle. Th More

by mike g
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick was very helpful in getting me the best payment plan. Very friendly and helpful taking me through the options
Mar 20, 2023 -

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so pleased to hear that you enjoyed working with Matt to shop for Toyota #9, and that he was able to help find the perfect truck to fit your needs. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

Mar 20, 2023 -

mike g responded

Thanks for the kind note, we will be seeing you again.

March 17, 2023

While trying to procure a new Tundra back in the earlier days of the COVID pandemic - I scoured the internet looking high and low for the model / trim level I wanted - all to no avail. With the semiconduct More

by d_turner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Miles Rowen
Mar 20, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your patience while your new truck arrived. We are pleased to hear that you enjoyed working with Matt and our team, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2023

Bought a used truck, didnt realize the tires were bald, dealerships making me buy a new set. Havent even owned the truck for 2 weeks More

by jaren987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tek Luitel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Heritage Toyota responded

Jaren, Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with Tek and our team was less than perfect. We would appreciate the opportunity to discuss your situation further, and help resolve your truck's tire difficulties. With that in mind, we would like to invite you to contact our customer relations specialist, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

March 13, 2023

Great deal, great customer service, no gimmicks and professional treatment. Ryan Denecker was fantastic and as always Daniel Pasco made the deal and experience very easy and enjoyable. More

by Steve T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Toyota responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan, Dan and our team to shop for and take home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 11, 2023

I had a great experience working with Matt and the Heritage Toyota team. I was trading in my lease from another dealership and getting into a new Tacoma Lease. Matt was very helpful throughout the pro More

by Jclough24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to transition into your new Tacoma lease, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

March 11, 2023

Everyone at the dealership is extremely attentive and helpful. They deliver a great product and have been helpful to me throughout three vehicle purchases! More

by cseavey15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ploof
Mar 13, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so glad to hear that Matt and our team were able to help make shopping for Toyota #3 another smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 10, 2023

Matt and the team at Heritage were amazing! Matt, in particular, was empathetic to my unique concerns and needs. He helped me identify the exact car I needed that met both my needs and wants! More

by Geri Amori
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Heritage Toyota responded

Geri, Thank you for taking the time to share your feedback, and for your kind words for Matt and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your perfect new Toyota a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 09, 2023

I enjoyed working with Danny. She created a pressure free environment and provided all the necessary information I needed to get into my Tundra. More

by Mark Gitto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Acerno
Mar 09, 2023 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Danielle to shop for your new Tundra, and that everything went smoothly and was stress-free. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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