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Heritage Toyota

S. Burlington, VT

4.9
4,703 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,703 reviews

September 29, 2023

Frankie helped me purchase my first new vehicle and took the time to answer all of my questions and get me the best deal possible. I couldn't have asked for a better experience. I gladly chose to drive 1. More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Galbraith
Oct 02, 2023 -

Heritage Toyota responded

Caleb, Thank you for taking the time to share your feedback, and congratulations on your first new car! We are pleased to hear that your road trip was worth it, and that you enjoyed working with Frankie, Alex and Rob throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 26, 2023

Frankie was patient, knowledgeable, and very easy to work with. Made the entire process of choosing and purchasing a vehicle extremely pleasant and smooth. I never felt pressured to make a decision before I More

by Melanie
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Heritage Toyota responded

Melanie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to make the process a smooth and stress-free one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 25, 2023

Frankie and those at Heritage Toyota made my first experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I neede More

by aimeeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Heritage Toyota responded

Aimee, Thank you for taking the time to share your feedback, and congratulations on your first new Toyota! We are so glad to hear that you enjoyed working with Frankie throughout the process, and that he and our team were able to help find the perfect new RAV4 to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

September 23, 2023

I bought a 2022 Toyota Sienna minivan from this dealer. The battery is dead on a regular basis. I have trickle charged it overnight several time. The first time I stopped by Heritage service they told me t More

by coralmar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t give name
Sep 26, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are truly sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more about your situation, so that we may have resolve your concerns. With that in mind, we would like to invite you to contact customer relations specialist, Adam Miller. He can be reached directly at (802) 865-8296. Thank you again for your feedback, and we look forward to hearing from you

September 22, 2023

The dealership made my car buying experience easy, fun, and overall very positive! I would definitely do business here again! More

by taylormcatlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 18, 2023

My experience working with Seth was fantastic and I couldn’t be happier with my new Toyota. He is professional, reliable and excellent at communicating about the ordering and buying process. Thank you More

by CMo802
Recommend Dealer
Yes
Employees Worked With
Seth Giffin
Sep 18, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 18, 2023

Matt messenger went above and beyond what I would expect from a sales representative his service experience and skills were invaluable. I would highly recommend to anybody looking for a good quality vehicle More

by Popkeent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Sep 18, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 15, 2023

Matt Messenger was great to deal with. I went in, know exactly what I wanted, and what I could afford to put down. Matt and Heritage toyota were able to get me in my brand new 2023 rav4 More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Heritage Toyota responded

Corey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team, and that they were able to help find the exact RAV4 you were looking for, at a price that fit your budget, and that everything was smooth and stress-free along the way! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 15, 2023

Adam S was diligent in finding the truck I wanted. Financing was seamless and painless. Team was flexible when negotiating trade. The entire experience was buttoned up in a few hours and not dragged More

by Tacoma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team, and that they were not only able to help find the perfect new Toyota for your needs, but that the rest of the process went smoothly as well! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2023

I enjoyed working with Frankie. I found him reasonable, thorough, and flexible. I had very specific contract terms in mind and he worked with me to make sure we could come to a mutu More

by Tomgallagher120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Heritage Toyota responded

Tom, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to help find the perfect new vehicle to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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