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Heritage Toyota

S. Burlington, VT

4.9
4,478 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,478 reviews

September 15, 2022

As a first time buyer I was extremely nervous! However Jason made the whole experience very comfortable. He was very professional, friendly and thorough every step of the way! More

by rapalmervt
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 19, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the Heritage family! We are pleased to hear that you enjoyed working with Jason and our team, and that the were able to make your first purchase experience a smooth and enjoyable one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 15, 2022

Matt was a pleasure to work with. He was straightforward about the wait times for a new car, and overall it was a smooth process to get a car that we were happy with. He did a nice jo More

by Barb
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Heritage Toyota responded

Barb, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

September 15, 2022

When I met Jason, I felt like I was sitting across from a friend immediately. Jason helped me feel at ease on waiting for an extended period for my new ride to arrive. Always keeping me in the loop and check More

by jquinn
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 19, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that your experience was smooth and stress free! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 15, 2022

Very pleasant helpful not pushy clean building treated me well willing to work with me to get what I wanted More

by Kathygebo6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Heritage Toyota responded

Kathy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jim and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 12, 2022

Derek was incredibly communicative throughout the car buying process and went above and beyond to keep me informed and make me feel supported! I am incredibly grateful for his expertise, his work ethic a More

by AnnaJHenes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Heritage Toyota responded

Anna, Thank you for taking the time to share your feedback, and for your kind words for Derek! We are so glad to hear that you enjoyed working with him to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 11, 2022

All people we spoke to were friendly kind and professional. Matt, our salesperson was awesome.Travis, who helped with financials was also great! More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Sep 12, 2022 -

Heritage Toyota responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and Travis to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2022

Jimmy was such a gem to work with! Very knowledgeable and helpful and I found myself for the first time enjoying the car buying process as opposed to it being such a challenge. Thanks More

by aubrie.clas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Heritage Toyota responded

Aubrie, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Jim to shop for your new Toyota and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 06, 2022

Toyota is my dealership of choice because of the relationship we have built over the years. This trade was a bit different than in the past but I was still treated as a valued customer. The Patience More

by Sawyer.t2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon five stars, Jason Dillon
Sep 06, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so glad to hear that you have enjoyed working with Jason and our team for your automotive needs, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 06, 2022

Jason is a great sales person! I recommend him for any new or used car purchase. He is very professional and friendly, and takes the time to explain the cars and the operational More

by spencerturer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 07, 2022 -

Heritage Toyota responded

Spencer, Thank you for taking the time to share your feedback, and for your kind words for Jason! We are so glad to hear that you enjoyed working with him to shop for and take home your new vehicle, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 06, 2022

Jason has been a pleasure to work with time and time again! Working in retail I know a good customer experience and Jason goes out of his way to please the customer. I only buy Toyotas and I will only b More

by B Rad V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 07, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Jason for your automotive needs, and that your recent shopping experience was no exception! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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