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Heritage Toyota

S. Burlington, VT

4.9
4,415 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,415 reviews

February 07, 2022

Rob makes the car buying experience effortless each and every time. Could ask for a better person to sell us a vehicle. More

by m_griffin55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Rob for your automotive needs, and that he has been able to make shopping for your new Toyotas a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 07, 2022

We have worked with Rob twice now. Both transactions Rob was a pleasure to work with. We always know we are in good hands with Rob and will definitely be returning when the time comes to purchase another To More

by angelinamenard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Toyota responded

Angelina, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob to shop for your family's vehicles, and that he has made sure everything has gone smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 07, 2022

I have purchased and leased a large amount of cars in my life. It’s not my favorite thing to do. However, Rob made the process easy as possible. He goes above and beyond for his customers, even allowing me More

by Vtnurse78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to make sure everything went smoothly and was stress-free for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 07, 2022

Rob was not only attentive to all my needs while I was shopping the car lot, but he made my experience the smoothest and easiest vehicle purchase I've ever had. He's honest and straight to the point. Do y More

by qwakqwak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 07, 2022

Rob is amazing, he has amazing people skills and is very knowledgeable and professional. I have never had a better experience! This guy is honest and on top of his game. He is now my family's go to. Thank y More

by dbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to make sure everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 07, 2022

Rob is always pleasant, professional and courteous. I feel like I am always getting the best deal possible. Customer for life! More

by Tracy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Toyota responded

Tracy, Thank you for taking the time to share your feedback, and for your kind words for Rob! We are so pleased to hear that you have enjoyed working with him to shop for your vehicles, and we look forward to seeing you again when it's time for the next one, Until then, safe travels!

February 07, 2022

Our family has bought 2 cars from Rob and it has been an enjoyable experience each time. We will continue with Toyota for many years to come! More

by Mel.burt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Rob for your automotive needs, and that he has been able to make sure your shopping experience has been a smooth one. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 05, 2022

We recently purchased a certified used vehicle from the Heritage Toyota dealership in South Burlington, VT. My wife and I were pleased with the selection of used vehicles to choose from but the service an More

by ross.armell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Toyota responded

Ross, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek and that he was able to help you navigate the available options to find the perfect fit for you and your family! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 05, 2022

Jason did a great job helping us find a quality used car for our daughter that was safe reliable and in our price range. He also did a fabulous job working his magic to make our two trade ins pay off. Could More

by patrick_williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Feb 07, 2022 -

Heritage Toyota responded

Patrick, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jason to shop for your daughter's new Toyota, and that everything went smoothly for you! We look forward to seeing her in the service department when it's time for her first scheduled maintenance visit, Until then, safe travels!

February 04, 2022

We have been doing business with Heritage Toyota since 1998. We have been very pleased with the courteous, professional and prompt service that we have encountered over the years. We recently worked with More

by Happy gardener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
Feb 07, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so pleased to hear that you enjoyed working with Keith to shop for and bring home your newest Corolla, and that he was able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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