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Heritage Toyota

S. Burlington, VT

4.9
4,403 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,403 reviews

December 24, 2020

I was absolutely thrilled with the hole process, not only was sales on point,my sales guy Casey Morrow was awesome!!! The sales manager josh was also extremely nice and helpful, Patrick in finance finished a More

by hourigans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in finance
Dec 28, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our staff, and that they were able to make bringing home your new Toyota a smooth and enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 21, 2020

Chucky got the truck I wanted when I needed it, and he gave me a ride to Heritage when it was time to pick it up. What more could you ask for? Shopping at Heritage certainly was the best way to go for my More

by Earlandt.Justin
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2020 -

Heritage Toyota responded

Justin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck to shop for your new Toyota, and that the process of choosing and bringing it home went so smoothly! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

December 21, 2020

Casey was awesome helping me decide between leasing and buying and showing me all the options that I was interested in. Luck of the draw for me! Will use him again for any Toyota purchases! More

by stephn77
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Casey, and that he was able to help you navigate all the available choices for bringing home your new Toyota, and everything went so smoothly! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 20, 2020

Heritage and my salesperson Chuck Heingartner went above and beyond to find me the exact truck i was looking for at the right price and to deliver it when they said they would with absolutely no hassles. W More

by PeterM123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2020 -

Heritage Toyota responded

Peter, Thank you for taking the time to share your feedback, and congratulations on your new Tacoma! We are pleased to hear that you continued to enjoy working with Chuck, and that he was able to ensure that bringing home your new truck went smoothly! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

December 19, 2020

It took for a long time to get studs tires for my Lexas suv, but service went well and I am happy with their service. More

by Skern48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Dec 21, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your appointment went smoothly, and we thank you for your patience with our staff during this, one of our busiest times of the year. We look forward to seeing you again, Safe travels!

December 18, 2020

I had the pleasure of working with Neal. I really can't say enough good about him. He is so professional and knowledgeable and so kind and caring. I had been looking for months and talking with other deale More

by maaw10936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Dec 18, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Neal to shop for and bring home your new Toyota! We are also glad to hear that he has continued to be of assistance when you have needed it after bringing your new vehicle home. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels, and enjoy your new Toyota!

December 16, 2020

I leased a car from Chuck three years ago and it was an easy decision to come back for another lease this go around. He listened to what I was looking for and what my budget was and worked to find me exact More

by laurenread12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 17, 2020 -

Heritage Toyota responded

Lauren, Thank you for taking the time to share your feedback, and congratulations on your new Toyota! We are so glad to hear that you have enjoyed working with Chuck, and that he was once again able to help you find the perfect vehicle for your new lease. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 12, 2020

Billy was able to get us out of our old Subaru and into a brand new 2021 Tacoma! Billy was super helpful and friendly and I would definitely purchase from him again. More

by sarabreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Heritage Toyota responded

Sara, Thank you for taking the time to share your feedback, and congratulations on your new Tacoma! We are pleased to hear that you enjoyed working with Billy, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 12, 2020

My husband and I just purchased a 2021 Toyota Tacoma from Rob Ploof at Heritage Toyota. We had a wonderful experience!!!! We will definitely be going back to Rob for our next purchase and recommending him More

by tanyabvt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Heritage Toyota responded

Tanya, Thank you for taking the time to share your feedback - We are so pleased to hear that you and your husband enjoyed working with Rob to shop for your new Tacoma! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

December 08, 2020

Another truck, another lease from Chucky from Stowe. We absolutely love working with Chucky. He always makes the process so easy from start to finish. This is our 4th lease we have done with Chucky and h More

by mark c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 08, 2020 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback, and for your loyalty to both Chuck and Heritage Toyota - We truly appreciate it! We are so glad to hear that picking out your newest lease went smoothly, and we look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

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