Heritage Toyota

Chucky is a Customer Service Legend! Everything about the experience with Chucky was friendly, easy and efficient. He worked around our schedule and parameters to set up a variety of tes Everything about the experience with Chucky was friendly, easy and efficient. He worked around our schedule and parameters to set up a variety of test drives and quotes that made our decision making process fun. He gave us all the information we needed to make our decision in a friendly, no pressure way that made us feel good. When it came time to pull the trigger he handled everything and got us in our car within a day of our decision. We are thrilled with the car that Chucky procured and when he handed us the keys I gave him a big bear hug we were so stoked about it. Chucky is a customer service legend! More

Chucky from Stowe is the best! Chucky is a great guy! Everything about our car buying experience was excellent. He is friendly, honest, straight forward, and doesn’t waste your time Chucky is a great guy! Everything about our car buying experience was excellent. He is friendly, honest, straight forward, and doesn’t waste your time. He goes above and beyond to provide great service. We would absolutely buy all of our future cars with Chucky. Do yourself a favor and buy with Chucky! More

First New Car This was all around a friendly experience as well as getting questions answered in a timely manner. I like how Adam was helpful from the desired car i This was all around a friendly experience as well as getting questions answered in a timely manner. I like how Adam was helpful from the desired car in mind to be willing in working with the budget. More

Chuck from Stowe was knowledgeable and friendly. Very positive experience! Recommend Chuck H to everyone. Good inventory but cars with low mileage move quickly so he helped track what's still availa Very positive experience! Recommend Chuck H to everyone. Good inventory but cars with low mileage move quickly so he helped track what's still available. Everyone we met was friendly and courteous! And there's a 50 reward for referrals! Got a spotless RAV4 that's great on hilly VT roads!! More

Service writer skills sucked The service writer didn't do a great job with communicating to me about the problems with MY car. Yes my grandson was there to get hold about it, but The service writer didn't do a great job with communicating to me about the problems with MY car. Yes my grandson was there to get hold about it, but i wasn't told and its MY car. Horrible experience from that service writer, Brandy I believe it was. Never will i go to her again. More

Great experience Great friendly, knowledgeable experience. Elizabeth was kind, knew her stuff, and got me a great deal. Anything she didn’t know, which was very Little Great friendly, knowledgeable experience. Elizabeth was kind, knew her stuff, and got me a great deal. Anything she didn’t know, which was very Little, she acknowledged, and found the answer quickly More

No hassle, very pleasant experience I was welcomed immediately upon entering the building, offered water or coffee, and invited to sit down. I knew what I wanted to look at and test driv I was welcomed immediately upon entering the building, offered water or coffee, and invited to sit down. I knew what I wanted to look at and test drive. The salesman quickly reviewed what was on the lot, located a vehicle and allowed me to look it over before we took it on a test drive. As we drove, the salesman not only described the features of the car but shared funny stories about his family. He was well informed about the car, asked questions about what I wanted/needed in car, made suggestions, but was never pushy. Most importantly, when I thanked him for his time and information, he let me leave without feeling like I was under pressure to commit to anything. More

Service review 5/28/19 Particularly friendly efficient service on this visit- done quickly. Appreciate the state inspection done as well. Excellent vehicles backed up by exc Particularly friendly efficient service on this visit- done quickly. Appreciate the state inspection done as well. Excellent vehicles backed up by excellent service- thank you More

Amazing Customer Service I went in to purchase a used Toyota Tacoma and had the opportunity to work with Marc Halliday. From our initial email exchanges to the actual purchase I went in to purchase a used Toyota Tacoma and had the opportunity to work with Marc Halliday. From our initial email exchanges to the actual purchase, I was pleased with his work ethic and knowledge of the product. Marc was, quite frankly, exceptional to work with as he ushered me thru the steps of consideration and purchase. Nothing was stressful (even when I didn't have the necessary paperwork) and he celebrated as I found exactly what I wanted in a truck! He even helped me with the Bluetooth details. When it is time for a new truck, I will certainly go back to Marc. More

My first new car I purchased my first car from Heritage Toyota, my whole experience was amazing, they got me exactly what I wanted, I couldn’t be happier! I purchased my first car from Heritage Toyota, my whole experience was amazing, they got me exactly what I wanted, I couldn’t be happier! More